Hampton Inn Richmond Airport

Good stay

Breakfast was great - desk staff was wonderful- technician who came to help with the cable was very personable and wouldn’t stop until our issue was resolved . The only item I was weary of was the shuttle driver who flew past us in the opposite lane of traffic. as we waited to pull into our parking spot. Then squeezed past us as we were backing up into the spot. There was barely enough room for him to fit by. But we have stayed here before due to positive past experiences. We will likely stay again in the future.

Good facility, convenient to airport and surprisingly quiet, given it is in the flight pattern for the airport and backs up to the expressway. Didn't experience any noise while inside the property. Breakfast was adequate but the service staff was EXCEPTIONAL. Professional, friendly and extremely competent. Would recommend if you are traveling with pets as they seem to be the only hotel in the area that allows pets (with an additional deposit/fee). Only surprise we had was the $10 for parking but otherwise, a pleasant stay.

The breakfast menu was fresh with a good selection to chose from. The parking was a 1.00 to my surprise and this is called incidentals and was charged to my credit card!

Staff and dees

The staff was amazing, however, when it came to my room the counters weren’t completely wiped down and the I needed the maintenance person to come to fix the refrigerator/ freezer as it was blowing warm air. Other than that my stay was really nice.

They only had one type of coffee (light) and hot water. The trash in the laundry room was not empty keep pilling up.

It is a bit dated The rooms are dark looking and breakfast could be a bit more robust.

I did not have a car, but there was a convenience store within walking distance. Free airport shuttle was a plus. Room was large and clean. Staff could have been a little more gracious, rather than providing monosyllabic answers and offering no suggestions about using the amenities provided, such as how to get on wifi, that the pool was not operational, that check out could not happen until after 3:00am on the day of departure, etc.

Nothing The gym was closed by the employees because they didn’t want to clean it this weekend with all the guests. They were discussing it in front of us. Also, an employee declared the lobby closed at 10:30 for “quiet hours”. I wouldn’t stay here again if you paid me.

The comfort of the bed, sheets, and choice of 6 or 8 pillows. Pure luxury!

The doors, people slammed doors. You need to have soft close doors.

Right near the airport, so easy to access. Nice people and nice stay...

No safe in room to keep valuables

Clean room, breakfast was good, vanity light did not work and 2nd bed had a spring that popped when you sat down. Would stay again.

Breakfast was great, rooms were clean.Great staff

Everything was very clean

Proximity to airport Room a little dated and worn Shocked that you charge for parking when the hotel next door that shares the same open lot does not.

Breakfast was fresh and many options

It was clean and quiet NA