Homewood Suites by Hilton Richmond - Airport

The room had everything I could think of. If I had more time I would’ve been cooking in my room.

Not in great condition. Somewhat run down. Breakfast was not very good

The staff were all extremely friendly. I really enjoyed being able to cook a meal in our room while also having breakfast provided to us.

The beds are super low to the floor and uncomfortable

The bathrooms clearly do not get cleaned

Staff was great. Breakfast was HORRIBLE and bathroom had mold on ceiling in tub area. Over all 3.5/5. I would give them another chance.

and doing us a favor to helping us out. I paid extra for room because online it said “newly renovated” which was not true. Mattresses saw a better days. Sofa bed frame was damaged on two sides Glasses were dirty. And breakfast very poor. Also, you have to pay extra $10 for parking which by the airports areas is usually free

Excellent Location n very close to a restaurant. We felt safe staying there Bob S Nothing- very good hotel

Front desk staff disappeared several times that I saw while sitting in the lobby. They had to go off to do other things. The phones were ringing and people were trying to check in. They need more help. All staff were friendly.

Location was centralized. Facility was clean. Room was comfortable. No dislikes.

Very clean! I was there for a class being held in one of their upstairs conference rooms, and the whole facility was exceptionally clean! The elevator seems pretty sketchy, I opted to take the stairs

Overall I enjoyed my stay at this property. The biggest highlight was the room. It was very spacious, accommodating, and clean. The only thing I had an issue with, which is minor, was the property was hard to locate from the street.

Clean close to airport good restaurant next door and great staff

Location

Pool closes too early. Check in at 3 pool closed at 8

Yes

Rooms could be cleaner and maybe bacon on the breakfast buffet,

I enjoyed my stay. I booked for the pool and if I had known the pool hours I would have maybe went with another option. The location is clean and safe but my recommendation is to extend the pool hours.

The room was very clean, and the staff was friendly. One recommendation--the room was supposed to be non-smoking. The room smelled like residual smoke and stale. It would be great to have a diffuser in the room. There was a dead bug in the closet.

The size of the dwellings are extremely comfortable and very nice quality. The rooms lacked an oven for cooking real dinners or food. Would have liked an oven over the dishwasher. But that's just my opinion