Hampton Inn Majestic Chicago Theatre District

Clean, new towels everyday.

Exceptional

Great location in the theater district, river walk, and the magnificent mile.

Great breakfast. Excellent location for symphony and shopping on State Street. There was a mixup on the bill which took several phone calls and emails to settle afterwards, but the issue was resolved.

Very good

Robin behind the front desk was friendly and helpful!

The staff was incredibly helpful especially Robyn at the front desk. The location was great for our visits to The Art Institute and Grant park. We had issues with our toilet flushing. Maintenance came promptly on our first call but the second time we were informed that no one was available until noon to help us which isn't really convenient when your toilet is clogged at 8am.

Very good

Clean room

Room was very clean. The bed, sheets and pillows were fantastic! Water pressure was great. Breakfast was pretty good. Very close to airport trains, car rentals and the art museum. Could walk to our river cruise. Also fairly close to Al’s beef!

Superb

The stay was ok. I was hoping for cleaner hotel with more amenities. It was a little scary coming in at night. Nobody greeting, had to wait for someone to come down. Which made me feel uncomfortable. The desk staff at check in was not very helpful and the lock on my door was broken. So it was ok, but would not recommend.

We had a great stay. The staff was extremely kind and helpful. Our room checking in was slightly delayed but it was fine. We did find that the beds were really soft and dipped down a bit and the one sheet curtain wouldn’t open. Could use a few upgrades but overall a pleasant stay.

The staff was sweet and helpful. We did not eat the breakfast once while there. THe location was very weird, there are not clear instructions on how to get to the lobby floor, the security guard when you walk in was not very helpful. I had to figure it out alone.

Pros: The location was good - close to transportation and Millennium Park. No noise between rooms! Breakfast available. Very secure - key card needed to go to room floors. Cons: It's a historical building so the windows aren't soundproof and the floors aren't level under the carpeting. The rooms could have been maintained better - bathroom door had water damage, clock was missing and some outlets were loose so that it was difficult to keep my computer charging. Also the room was very dim - additional lighting would be welcome. I also didn't love the bed because there was no mattress topper and it was very firm. Breakfast was not great but nice to be able to grab something to hold me over.

Location. Near to bus stop, near to shopping stores (jd stores, target, TJ maxx Burlington, macys, nordstromrack etc. 10mins walk to cloud gate, Jollibee and Nandos. A lot of resto nearby No WIFI

Exceptional

Staff is really helpful, especially Robyn at the front desk.

I loved the location of this hotel and the fact that there is a theatre in the same building. Also, the staff was very friendly and helpful. The breakfast was okay - had a lot of variety. I always have difficulty finding gluten-free foods so that would be an extra bonus. I hope to stay there again.

The valet service was exceptional.