Holiday Inn Tampa Westshore - Airport Area by IHG

The staff is super nice and friendly. Very accommodating. Hotel is clean. Just wish the restaurant had more food choices.

It started a little rough, I drove there to let them know I was in town. They said they would call me when the room was ready. They verified my phone number and told me they would call when the room was ready. I never received a call from them. When I went back to checkin, Russ was very helpful (I give him 5 stars). He was courteous and apologetic that I never received a call. He was not there when I originally arrived. Either way, I had a question and he was not sure of the answer so he asked the manager on duty, who answered very rudely in front of me. Russ continued to help me in a polite manner rather than carry the negativity of the manager. The grounds were okay. The restaurant/ bar was also great! The service in there was exceptional.

The air conditioner was warm, but other than that it was a good stay. The shuttle services was great, specially Angel De Jesus 🇵🇷

The staff is definitely not very friendly to say the least. My husband had a seminar that he paid to attend and it was at this hotel so we decided to just stay here so we didn’t have to drive him to the seminar. Convenient & clean most definitely but kind & friendly they are lacking. Front desk check in clerk was a young guy & he didn’t explain anything not even that we would be charged to park in the hotels own parking lot or breakfast that you have to pay $20 for. Nothing. Not even enjoy your stay with us. And the same for the check out young lady…not how was your stay or please come back….nothing. You’re good that’s all. Also it’s like a bar in the lobby & pool with people drinking everywhere and being loud and obnoxious. Just be aware that the staff is not friendly & that everything is an extra cost because I guess they can do that being so conveniently located. Also the cleaning staff on the 8th floor was extremely loud in the hallways. They yelled so loud it woke us up. I never hardly leave these kind of reviews but sometimes you need too.

The attached Indian restaurant left a lot to be desired. And I was not notified at check in of the parking fee. If those are my biggest complaints they are doing great

I hate to fly so he was very helpful keeping me calm. I wish I could remember his name.

The property is older, and while some areas have been renovated, it does not appear to have been fully updated. The hotel has virtually no soundproofing—you can hear everything from the hallways and neighboring rooms. Additionally, our room had a very strong sewage-like odor that was quite unpleasant. Overall, the comfortable beds and friendly staff were positives, but the noise levels, odor issues, and aging condition of the property affected our experience.

Very meh. Wish we had stayed at the Marriott across the block. An old property that is trying to "come up" but struggling. Tired, and our room had a musty damp smell that would not dissipate. It was okay for one night. Nothing particularly horrible, just a sad property in a good location.

Ok

I've stayed here before. The staff are very friendly despite them being extremely busy with Saturday's check in. I had salad from the restaurant which was delicious. Room was clean, bed comfortable. Nothing to comment on

I ENJOYED MY STAY HERE. ALL THE STAFF WERE FRIENDLY AND KIND. I LIKED MY ROOM, VERY COMFORTABLE. THE FRONT DESK TOOK GOOD CARE OF ME. LISA IN THE RESTAURANT TOOK CARE OF ME THE FIRST EVENING I ARRIVED. ALSO ANGEL WAS A BLESSING IN ENSURING THE GUESTS ARRIVED IN A TIMELY AND PROPER WAY TO THEIR DEPARTING FLIGHTS EARLY SUNDAY MORNING..

Breakfast was not included

5 starts. 100% Recommended

Exceptional

When checking in they didnt not explain much about anything, I asked about breakfast and she only gave me the time. When we went to eat breakfast we got a check, I should have did better research if breakfast was included but for the price of the breakfast buffet I would have expected better options and more fresh food. There were a lot of fruit flies and all the tables and chairs were dirty. Would not recommend counting on breakfast there, with a child we usually count on this when staying at a hotet.

The property is well maintained even though it is an older hotel. The staff is super friendly and made you feel welcome. I would definitely stay there again.

Was great

Convini

Very good

Short stay for a layover at TPA. No free breakfast and kitchen opens at 630am. My flight was too early for the hotel. The most important benefit is the free shuttle to the airport.