Sonesta ES Suites San Francisco Airport Oyster Point Waterfront

Clean room. Friendly staff.

The WiFi was a shared network if that makes sense. It really didn’t work much.

Check in was a breeze. Location on point. Room was fresh and clean. And the breakfast was a good way to start the morning after.

Had a wonderful stay here! Close to the airport, essential stores, and not a bad drive into the city. Clean and well maintained.

The room was large and clean, was a great place to stay for our trip to the wharf and close to the airport.

My family and I had an ocean-view room and it was gorgeous. The room was clean and the staff was very friendly. The only minor complaints were that the complimentary breakfast was underwhelming and the room phone didn’t connect to the front desk (I ended up using my cell phone). It wasn’t a big deal, but something to be aware of. Overall, this is a true hidden gem in the southern part of San Francisco!

I would stay again

Nice

Appreciate the staff there! Thanks for accommodating my kids and I!

Hot tub was out of commission, pool was a bit dirty. But breakfast was good and room was spacious and clean. Gym was perfect.

Exceptional

Quiet and clean

When this discrepancy was queried with ES Sonesta, they provided a nightly rate breakdown with room rates that differed significantly to the individual nightly rate that Expedia also provides. Despite providing evidence of the amount from the saved Trip details available in Expedia and attaching my bank statement showing the amount ES Sonesta have charged, I am yet to hear from ES Sonesta have no faith or confidence that they will respond. To add further insult, ES Sonesta have charged on top of the overpaid amount which they have withdrawn from my account an additional amount for parking. Reading the reviews by customers on other review sites provides very similar feedback to the unprofessional and below standard experience I have encountered myself. The generic or ChatGPT responses provided by ES Sonesta are of an apologetic nature, yet nil action will eventuate from customers that have had a poor experience. My warning to all who may be considering ES Sonesta San Fran Airport Oyster Bay, is to steer clear and look elsewhere. Romeo

Great for families

Passable

Day time staff friendly, helpful. Guy at night, not so much. *Easy access from airport and to main highways *Spacious room in good condition. *Property set next to nice water front w/ nice walking path. *A few business park restaurants and a Starbucks a short drive away. Cons: *Had ants near kitchen sink and still had them after maintenance team intervened. *Breakfast was poor w/ fake scrambled eggs and few good options: coffee was good. *cleaning only once a week, so constantly having to ask front desk for things - garbage can liners, towels, better pillows (which they don’t have). *Just under $17 a day for parking. Ridiculous.

Training.

Clean Rooms were not stocked.i had to ask for towels then toilet paper.had to ask for towel’s for the swimming pool.At 6:30 in the morning came to breakfast no coffee ready cream empty had to ask for that.i constantly had to go to front desk

Close to airport Nothing nearby, the breakfast is very basic, room is not properly cleaned, the microwaveable bowl was so dirty and store back to the cabinet. Hair on the bedsheet (when I checked in but yet used any facilities

房間非常乾淨，早餐還可以，浴室很乾淨但蓮蓬頭不是很好用。