AC Hotel by Marriott San Francisco Airport Oyster Point/Waterfront

Located in a safe complex, hotel is clean and with amenities plus the common areas. A must try hotel.

We also weren't warned about the $100 deposit, and we only got part of it back—even though we hardly used anything beyond normal wear and tear on the towels and bedding. Otherwise, the room was clean; the hotel was quiet, and the staff were very pleasant and polite. In the future, I would ask you to pay attention to families traveling with small children and to check whether they need a crib; the lack of this caused us a great deal of inconvenience, as we were unable to go and specifically request one. A great location and a wonderful place to relax!

Clean room, great view and friendly staff. The breakfast menu wasn’t appealing at all.

Extremely poor service

Great location. our room had an awesome view of the water. not that crowded! modern facility with a vibe!

Our first experience with this hotel was highly disappointing. Upon arrival, we were checked into a room that was already occupied by other guests—and we noticed several other parties facing the exact same issue that night. While the front desk receptionist was incredibly nice and tried her best, the management and overall first-night experience were terrible.

We stayed in room 625. I would like to suggest installing recessed lights. The room needs more lights.

Lot of space for parking.

Came with my kids and it was a great hotel clean friendly staff and overall great vibes

The building and rooms were moder and clean.

Clean room

Apparently we weren't already checked in and they tried to give our room away, at the end it was resolved but it was still irritating. The breakfast was great but more seasoning please. Also the pay for parking was ridiculous 🙄 The bartender was great though. All in all a great stay minus the mishap.

The hotel (stay) was really great. We stayed for 3 nights. When our room key did not work and we had to go to the front desk we had to wait 30 minutes, as several guests were checking in and only 1 person was at the front desk.

Let’s start off with I didn’t get the suite I paid for due to a broken pipe. I wasn’t notified until check in. Parking was terrible. The lounge was the highlight of the stay the bartenders are cool people. Housekeeping service is scheduled for every other day. Personally I’ll never book here again

clean room nice space good staff good breakfast nice parking

Property was nice right by the water where you can go for a walk or sit and chill

The place is nice, very clean and good breakfast. The check in took long than we expected. The location is far SFO downtown. We booked with breakfast and they unknown about it :( They charged more than $90 over the price we booked, it is boring to carry out the claim process.

Overall good staff, clean facility, and fair amenities. One complaint I have is that I had to call guest services 3 times - 3rd time I had to ask for a real person to answer the phone - because my first 2 requests for toothpaste or a dental kit wasn't addressed by the automatic (AI?) machine that responded and claimed it'd forward the request to staff. Only when I called for the 3rd time and asked for a real person was I told by a human that they were completely out of dental kits/toothpaste, and no solution was given to rectify this. I had to go buy my own toothpaste later the next day.

Clean rooms staff were amazing food was great and the Bay view room was amazing.Definitely will come back and stay with the fam again.

My only complaint is they no longer clean the rooms daily. Upon learning this I simply asked the front desk to take out our room trash as it had food and was beginning to stink. Staff did not get back to me regarding the trash until 12 hours later at which time we were checking out anyway. Aside from that super clean and update hotel!