Birch Hill Suites South Bend

I like the way Brittany cleaned my room

Holes in wall, drawers falling apart, furnishings held together with duct tape, hair on bathroom walls, unknown marks (snot? pop? dirt?) on bathroom door, no shampoo, hotel appeared to be mostly used as a housing solution for locals otherwise without homes.

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DO NOT BOOK THIS AS A HOTEL. IF YOU NEED LONG TERM STAY MAYBE. OVER NIGHT ROOM. THIS ISNT THE HOTEL SUITE YOU WANT. DONT HAVE SHAMPOO, NO COFFEE POT IN ROOM, NO DISPOSABLE CUPS, NO CLOSET, ROOMS ARE CLEAN BUT VERY WORN AND USED. NO NIGHT CLERK. FIRE ALARM WENT OFF AT 11:30 PM. REGULARS SAID THIS HAPPENS ALL THE TIME. NEXT ROOM CONNECTED TO OURS GOT TIRED OF HEARING THE FIRE ALARM AND TRIED TO DISARM IT. THIS RESULTED TO THERES CONTINUING TO GO OFF ALL NIGHT AND INTO THE MORNING. I CALLED AFTER 9 AM WHEN STAFF ARRIVED. WOULDN'T DISCOUNT OR REFUND ANY OF OUR MONEY. TRUST ME PAY A LITTLE MORE AND STAY AT ANY SURROUNDING HOTELS. PLENTY NEAR THIS LOCATION. WORSE EXPERIENCE EVER!!!!!!

Most everything was broken in the room. No beside table, drawers missing, and cook top was non functional. Fire alarms every single day. The night clerk gave me his skeleton key because he was so far gone he couldn't function and the drug smokers at the dumpster was real enlightening for me as not someone who uses. I broke the rules and had a cat.... but I'm clean and everyone else and everything I experienced there is beyond the pale.

The staff was super friendly and very helpful and willing to accommodate my requests anytime I asked for something. The rooms were not exceptional BUT they are what you pay for. They come with a fridge, microwave and burner stove top. They are little efficiency rooms. Its overall pretty clean. Could use a little updating on a few things. It houses alot of weekly and monthly residents. The only issue really was there is only room service cleaners 1 time a week so you have to go to the front desk if you need more towels or anything. Also the fire alarm goes off alot due to people not understanding how to use the electric stove top.

Buen trato. Muy cordiales y ayudadores.

Hotel next door to a couple of restaurants. Many food choices on US 933.

I found this deal last minutes. The price was extremely low, and the room was clean. Could not expect more. The other hotels in the area jacked up the prices because of graduations. Torn towels. but the price was very low so not a big deal. The false alarm went off at 10 pm. Other tenants said it was quite usual.

El hotel está muy sucio y huele mal, durante mi estancia no limpiaron la habitación

Room wasn't clean. It smelled rough but if you're just looking for somewhere to lay your head for the night then it would work.

Third floor hallway was never swept during my week. But room was nice, clean and comfortable. Lots of fast food and other restaurants nearby. Very nice walking/jogging trail behind the hotel.

Rooms had broken items like lamp, TV did not turn on, phone was unplugged- the condition of the hotel made the area feel unsafe and not very comfortable.

Cheap price The light beside the bed didn’t have switches so you had to screw & unscrew the light bulb if you wanted to use it, not sure if they clean floors properly because my socks were dirty after walking in the room, for some reason the fire alarm went off every day we were there once while we grabbing dinner at the restaurant beside the property, once at 6am & then 4 am the day of our check out, from what people said that stay there long term that it is always happening

Great Staff, very hospitable

Very accommodating and clean rooms

Our neighbors STARTED partying at 3:30 AM. It was absolutely miserable.

place was quite, pretty clean, staff was great

Waited 30 minutes to check in just for dirty rooms. The floors hadn’t been swept or mopped in some time. We had to lay towels down to be able to walk in the room. There wasn’t an actual blanket for the beds. Whole building smelled of weed and was just dirty. Will not stay here again

The area Close your to food