Fairfield Inn & Suites by Marriott Chicago Schaumburg

Great location, easy check in, very clean property and tasty breakfast!

Everything was wonderful. The room was clean and perfect, the staff was great, and the breakfast was super delicious.

Nice and clean

The hotel is very clean, but Rosaline at the front desk was very racist. I am from another country, and she was not kind to me; she told me I didn't have a reservation. If you stay at the hotel, ask for Davids—don't speak to Rosaline.

Clean, convenient, quiet.

There was a gentleman that checked me in however he was pretty rude. We arrived at 2pm and asked if early check in was possible and we didn’t think so, but we asked anyway. Answer was no that’s fine I hang out until 3pm, I go to the desk and he says “the room isn’t ready.” I ask what they can do. Another gentleman comes over and says “can’t you give her a room that’s clean” and he tries to come over and make adjustments, but the rude receptionist even goes as far as making the keyboard inaccessible. I can’t believe this level of customer service is acceptable nor professional. I’m sure the property manager can start asking question as to why he acted the way he did at check in.

This was a very nice hotel, staff were friendly and provided great customer service, the room was clean, and the breakfast was good. Definitely will recommend and stay again.

The staff was very friendly

Great amenities, room was nice.

The hotel was nice and clean. The only thing I did not like was there is not enough parking with the additional hotel next to it. Staff was friendly and helpful. Would stay there again.

Excellent. Staff is very nice, breakfast was good. Keep going, guys.

Clean… pleasant stay

Very poor room service!

Great stay, clean room and staff was friendly.

It’s was all good until night time front desk lady she was super rude!!

Very clean

I Dint like how the front Deck didn’t send any towels up to the room and I was questioned about my guess

Oatmeal was very watery

Very clean, modern, safe, breakfast was great, and the hotel itself was quiet. The noise from the highway was surprisingly loud. I had to sleep with my noise canceling headphones on. Obviously the hotel can’t help that so I hesitated to even mention it, but if you are a light sleeper you should request the opposite side of the hotel or be prepared. Would definitely stay here again though!

Great patio in back.