Comfort Inn Chicago Schaumburg - O'Hare Airport

My big complaint: this is a non smoking hotel. I picked it purposely for this reason. There was someone smoking dope both days of our stay and it was in the lobby, halls and our room intermittently.

Value for money. Would recommend 100%

Room keys did not work had to go to main desk. Bed was on a high pedestal and extremely uncomfortable.

Nice for a good nights rest

Overall the stay was an 8/10 mainly because some amenities were not available at the time of stay. I would stay here again, there is a lot of places around the area as well.

Arriving on the property checking into the room. My TV never worked throughout the whole two-night stay. The bathroom wasn't clean properly. Dust and hair was behind door leftover hair appeared in the tub. Therefore the hygiene or cleanliness in the bathroom was poor.

The facility is clean. Only the pool seems not that clean. I see floating hairs while swimming and seems water not been changed. I requested to clean my room but nobody came despite I removed the do not disturb sign before going out for shopping. Overall, I like the cleanliness.

Staff is very kind. My wife and I were stranded in Chicago on a connecting flight and having trouble finding a hotel for the night. The hotel was full but the staff was kind enough to find a spot for us still.

Good

Hall way carpet was dirty and smell a little, the pool was dirty and had the water sitting so I called the front desk for them to take a look at it and turn on the motor, guy said the it will be a little while, so we left.

Front Desk on Thursday evening was amazingly helpful and super kind! Thank you

Exceptional

The hotel is in immediate need of renovation. Room furniture was not good. The vanity was in very bad shape. All the furniture in the room was destroyed. Other than the room in bad condition the hotel main lobby is good. The staff was kind and helpful.

I loved the location and the price was not bad Lady at the front desk was always on her phone and never greeted us, not welcoming which left a bad taste in our mouth as soon as we got there. First floor was air conditioned but the upper levels/hallways were not. Bedding had stains all over them and rooms weren’t the cleanest. I feel like we got what we paid for

Third time staying here. Breakfast was great and used the laundry for the first time.

The property looked like it would be nice but the rooms were not clean. My bathrooms were dirty and so was fridge. Cabinets had tape on them, furniture was had a lot of wear. Toilets had hair on them, side of tub had some type of cream. Curtains were stained and smelled. I would not recommend this hotel. I had two rooms, same in both rooms.

The room was dirty. The nightstands, desk and TV stand had food crumbs on them. There were spots all over the bathroom mirror and the toilet had not been wiped down. The floor had not been vacuumed either. Would not recommend staying here.

Quick check in. Rooms were clean, breakfast was ok

The location was great. Rather short staffed. No ironing board in the room. Two queen bed room rather tight, we stay four nights only towels replaced, no garbage was removed. I would stay again, but at a very discounted rate

The breakfast was awesome