Hampton Inn & Suites San Jose Airport

Clean property. Breakfast could use some variety

Excellent hotel to stay for concert at SAP center.

Everything excelente

Size of room was great.

Safety and security breech. A man entered my room with the privacy sign on the door. My spouse was at breakfast so inside locks were not engaged. He came all the way into the room while I was sleeping saying, "hello, hello!"! I called the front desk immediately and it was a new housekeeping guy. He failed training 101 on safety and I hope they fire him. No reach out from the manager so I will take this to Hampton corporate.

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Coffee machine in room didn't work

The room was clean, the staff was helpful, and breakfast was good.

Clean room, convenient location!

The bathroom faucet is in back right corner of the sink and causes water to go all over counter...needs to be a little bit more over the sink basin

Internet and cable were not available. So, if you are there to sleep, eat and leave, you are in the right place. If you need to work on your computer or relax watching tv.. not so much.

Clean room. Not clean pool.

Exceptional

Very good

Exceptional

Indoor pool a plus EXCEPT it is room temperature (cold). I called before my arrival about the room for the family and a woman name “tangel” I think I got it wrong sorry but she was very nice and helpful. When we arrived my room was secure and the front desk person was fine but I had to ask for 2 keys. Room was clean no problems there had microwave and mini fridge which was great. The sofa bed was not made and housekeeping had to bring the sheets and I made it myself which was fine. Breakfast was fine lots of choices and waffles but the hot food - eggs, potatoes and sausage as large as hotdogs left something to be desired so I passed on that. The kids did love the breakfast choices. Parking was free. No eateries within walking distance though so doordash is probably an option. Overall I would stay again at this property again but I do need the small pool to be warmer!

All the towels are old and harsh… some new towels would have been nice.

The room was clean. The shades were a bit beat up. The breakfast was the not as good as the other hotels we stayed at on this trip. It was OK and very close to the airport.

The room size was good

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