Extended Stay America Premier Suites San Jose Airport

Very good

Location and affordability Bathroom shower.

Dirtiest hotel I've ever stayed at. The cleanliness of the hotel was disappointing. The breakfast selection was also poor. The beds were also very uncomfortable

​The biggest issue was the cleanliness. The room and common areas just did not feel properly cleaned or well-maintained, which made it hard to feel comfortable during my stay. While the layout of the hotel and the general concept are good, the lack of attention to housekeeping really pulled the whole experience down. I hope management works on improving their cleaning standards, as the hotel has potential, but I won't be rushing back anytime soon.

I booked a room with 2 beds but they can only give me a room with ine bed and a sofa bed. Terrible

Hotel staff was very helpful and the place was clean & well located

The property was very secure. The staff was very nice. The breakfast was lacking, only instant oatmeal and muffins. The room I had was to the front of the property, so we heard the road noise at night. I just wish I had time to enjoy the hot tub.😊

Good

Most terrible hotel ever

Disappointing

Good

Superb

The place has no bell service, no one was help at the desk but just the receptionish, the room has not shown as pictures. No recomende to anyone or will stay at this location

Nothing! Bed is low and mattress felt like it was inflatable and kept rubbing against the bed and makes loud squeaky noises. Poor front lobby service. No water in the morning. Elevator not working. My husband is handicapped and was forced to use the stairs from third to first floor. ADA Non-compliant for emergency situations. Front desk did not inform guests of no running water and elevator not working

Nice clean suite with kitchenette. Modern and spacious. Wish they provided dish soap

Well front desk was ok we checked in at 330 and room wasn't ready, the house keeping people were very rude,we asked for blanket told me to late an ask why my husband was going back an forward when he was getting my coffee at breakfast an oh breakfast was just muffins an coffee an oatmeal, didn't like the stay to while was up all night cuz people above us keep walking hard on floor

Room was super clean and manager “male” was super helpful

It was clean Lock on the door didn’t work,we were transferred to a different room and had to move all of our belongings at 12am,tv did not work

Nothing Absolutely filthy, my room was discussing sheets dirty with stains and hair !!! Room had a dirty smell

Nice room setup. The bed was small and very uncomfortable.