Queen Anne Hotel

Friendly and helpful staff. Great location. Good breakfast. Good parking. Clean rooms. Kids really liked it. Would definitely stay again.

The atmosphere was cute. The furnishings are lovely. The breakfast buffet is worse than the meanest holiday Inn express. No eggs whatsoever. Coffee from a machine on the wall. Front staff were nice, buffet staff not so much.

The Queen Anne Hotel is a beautiful Victorian building. It’s decorated with gorgeous woodden carved furniture. It has spacious lobby and library with a nice fireplace. The room was lovely with a comfortable bed and a walking closet. It was decorared also with beautiful furniture, drapes and lamps from the 19th century. The Hotel serves a good breakfast in a large dinning room. The Hotel is at a walking distance from Japan town where you can find nice restaurant and stores. The Queen Anne Hotel it’s truly a jewel in San Francisco City.

The place was clean and historical

Parking was easy to find. Staff is very kind and respectful. Room was clean. Great location can get to many touristic spots with ease as it is conveniently close to this hotel. If you like historic/antique hotels this is the one for you. One area of improvement would be that if someone books a room for five people they could provide that room with a sofa bed or something similar as the room I booked had two queen beds that only fit four people. Other than that it great experience!

First, I’m surprised no one seems to mention the beds. They were the worst hotel beds I have ever slept on. Both beds sagged badly and were extremely uncomfortable. Our reservation was for five people, so we expected a rollaway bed. Unfortunately, mattress was in such poor condition that none of the five of us was willing to sleep on it. I brought this to the attention of the front desk, but they still charged me for the rollaway. While it was only $20, the issue was the lack of concern for guest comfort. I had already paid for an additional guest, and when the extra bed proved unusable, I expected some accommodation rather than being charged anyway. I understand this is a Victorian-era hotel, but the building has a noticeably old, musty smell and an atmosphere that felt somewhat eerie. The kids even looked it up afterwards and found that the hotel is reportedly haunted, which probably explains some of the spooky vibe it gives. Overall, the uncomfortable sleeping arrangements and the hotel’s lack of responsiveness to our concerns made this a disappointing stay.

Exceptional

Exceptional

The location The parking costs too much although it says that it includes parking. The breakfast was not good, cold coffee, over boiled eggs, and a very limited options.

Beautifully decorated hotel. Very comfortable. Good location. Adequate breakfast provided. Nice staff.

We liked the size of the room, the comfort of the bed, the general vibe of the hotel overall, and the extra walk-in closet which made it easy to store stuff without tripping over it constantly. We've stayed here in years past and came back again because we knew it was high value. We didn't like that there was no mini-refrigerator in the room, which we discovered after bringing back big leftover sandwiches from the amazing Italian deli down the street. We also didn't like that the shampoo/conditioner/gel apparatus was impossible to use, and we had to open it up and uncap the bottles to get in.

Staff was incredibly rude.

The common areas were uncommonly comfortable, with two large lobby areas, each with a fireplace. Many guests enjoyed these special spaces. Also, the location in Japantown had many excellent restaurant choices.

Bad

Charming historical building lovingly restored with antiques, glorious woodwork, and stained glass. Quirky in a good way. We are repeat customers. Main criticism is breakfast: cheap pastries; no yogurt; only boiled eggs; little fruit; crummy coffee and juices. Wouldn't take much to do better, more fitting to the building.

Older hotel with Victorian period furniture. Nearby parking lot (for a fee) for off street parking.

The breakfast was standard motel fare. Disappointing in a city like San Francisco. Coffee left much to be desired, especially in a era when there are so many guest friendly coffee machines. The bathroom in our room had not separate shower. Not an issue and not a surprise in a hotel of this era but there ought to be hand rails installed for safety. Hotel is charming and our room was large and well appointed.

We were very much looking forward to our stay here. From the pictures, it looked like a cute and charming Victorian style hotel at a reasonable price. Unfortunately, we were disappointed from the moment we walked into our room. There was a strong smell of mildew in the room and the window faced another wall. The wallpaper was bumpy on the wall that faced the outside so I’m assuming it was from water damage. The sheets were clean but old. Mattress was way too soft and I woke up with a back pain. Bathroom was also clean but old with rust around the drains. Mirror in the bathroom was also old with edges worn off. The breakfast was the most depressing part of it. The room smelled like school cafeterias with not a lot of choices. No fresh coffee in the breakfast room; only a machine with mediocre coffee. The location was also not great. Far from everything and the bus nearby was infrequent. It’s not a cheap place so I expected much better quality. We had prepaid through Expedia so couldn’t leave and get a refund. We also couldn’t move to a different room since the hotel was all booked with a conference taking place nearby. From the other reviews, it seems that management gets defensive when there are critical reviews. It would be nice if they fixed up the place a bit instead. Staff at the front was lovely so it’s a shame that the place itself wasn’t.

Friendly staff. Very cool vibe.

Super nice colonial style hotel. I would go there just for the atmosphere. It is not the most modern obviously, but in a good shape. That you need to ring a bell every time you enter the hotel is a bit surprising, but the staff was very responsive. It is not super central, but most things are still in walking distance (if you are a decent walker) and San Francisco any way has a good bus system. Parking is directly next to the hotel which was convenient. I would definitely go there again next time, just because of the flair and the colonial rooms :).