Palace Hotel, a Luxury Collection Hotel, San Francisco
About Palace Hotel, a Luxury Collection Hotel, San Francisco
Famed bars, an awe-inspiring crystal chandelier restaurant, a fitness area and a glass dome indoor pool are featured at this landmark Financial District Palace. San Francisco’s vibrant Union Square is 5 minutes’ walk from Palace Hotel. Leather tufted headboards, 11-foot ceilings, bedside lighting, high thread count linens and pillow-top bedding set the stage for a luxurious night’s sleep in each room at the Palace Hotel, a Luxury Collection Hotel, San Francisco. High-end luggage inspired desk, tables and the bathroom vanity transport guests to the Palace origins with modern finishes. A 48-inch flat-screen satellite and streaming enabled TV, marble bath, rain shower and back-lit bathroom mirror completes the design. Inspired by west-coast impressionism, layered deep plum, midnight blue and shades of gray textiles create a rich coastal atmosphere. Restored architectural elements like a solid oak door from 1909 and brass monogrammed door knobs are featured. Custom sofas in a separate seating area and Market Street views are featured in select suites. Austrian crystal chandeliers hang from a light-filled glass rotunda surrounding The Garden Court restaurant. Breakfast, lunch and signature tea is featured during the day. Savory bites, handcrafted cocktails, curated wines and decadent desserts are served in the evening at the GC Lounge. Guests can enjoy innovative cocktails, craft beers, bold wines and shareable artisan cuisine at the Pied Piper, home of the Maxfield Parrish mural The Pied Piper of Hamelin, which was commissioned as gift to San Francisco to honor the hotel’s reopening in 1909. Boasting sexy, contemporary décor, the Pied Piper is a San Francisco legend and the perfect place for an intimate individual dining experience or a social celebration. Under a glass dome with city views, an indoor pool surrounded by chaise lounges and spas is featured. Tucked away on a high floor, this key card access oasis also features spa services and a 24-hour fitness center that overlooks the pool area through floor to ceiling windows. Marble baths and spa showers are featured in the changing rooms. Palace Hotel, a Luxury Collection Hotel, San Francisco is 20 minutes’ cable car ride from shopping and dining at Fisherman’s Wharf. Offering a 24-hour concierge service, the concierge can connect guests’ to restaurants, designer boutiques, cable cars rides, the Embarcadero, Ferry Building, Chinatown, Oracle Park, cultural museums and theaters.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
Reviews
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Great
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Classic historic grand hotel. Beautiful hotel; however, they need to bring breakfast back to the Garden Court from years ago. They do have lunch, but breakfast would be even nicer. Rooms are spacious but no drawers for any clothes. Only closet for hanging clothes. Housekeeping staff was excellent.
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Excellent location and superb service
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Need to improve service at the coffee bar. The line a mile long!
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I love this hotel and our suite was amazing for the 4 of us.
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The Garden Dining area was stunning. The breakfast buffet and service were outstanding. The hotel is impeccable and well appointed.
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Great staff! Clean space.
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Everything was great except for checking in. The room was ready about an hour after our check-in time.
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The following morning, I went downstairs to grab a coffee and the employee working at the stand was incredibly rude. She definitely needs additional customer service training, as her attitude was completely unprofessional. To make matters worse, during checkout the valet brought my vehicle and parked it in the middle of a busy street. I had to quickly load my two toddlers into the car while traffic was passing by. I told the valet attendant this was extremely unsafe and unacceptable. Overall, this was a terrible experience. Between the poor customer service, lack of professionalism, and unsafe valet practices, I will not be returning.
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That said, some areas of the hotel feel dated. The hallways in particular look old and have a harsh white lighting that feels more like a hospital than a luxury property. The rooms have high ceilings and a good size, which is a plus, but the bathrooms are relatively small. The white lighting in the rooms also creates a very cold ambiance, which takes away from the overall comfort. In general, much of the furniture throughout the hotel could benefit from a renovation. Overall, it’s a beautiful historic property in a great location. With some thoughtful modernization that respects and blends with the hotel’s classic character, it could truly be exceptional.
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Very beautiful hotel in very nice location, close to everything.
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Wonderful
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The person at the registration was nice and cordial. I liked the shower and the amenities offered. For such a pricey room, one would expect high quality insulation. We could hear the people next door as if they were in our room. No privacy. Their kids were very loud.
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Friendly staff, clean room and a comfortable bed.
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Missing more options for food
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Amazing place amazing customer service amazing stuff
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Friendly staff, the doormen were very helpful!
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Staff was overall excellent - except the guy at the check in desk who seemed a little grumpy. The hotel is very accommodating to pets. Location is more business district but the history and beauty of the Palace should not be missed. Get the crispy Brussels sprouts from the in-room dining menu - you will thank me.
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Great room, clean and amenities
Frequently asked questions about Palace Hotel, a Luxury Collection Hotel, San Francisco
Does Palace Hotel, a Luxury Collection Hotel, San Francisco have free Wi-Fi?
Does Palace Hotel, a Luxury Collection Hotel, San Francisco offer parking?
Does Palace Hotel, a Luxury Collection Hotel, San Francisco have meeting spaces, conference centers, or conference rooms?
Does Palace Hotel, a Luxury Collection Hotel, San Francisco have a fitness center?
Where is Palace Hotel, a Luxury Collection Hotel, San Francisco located, and how walkable is the area?
What's nearby
- Moscone Center 0.3 mi
