Hotel des Arts

Room was clean and beds were comfortable enough. Very bad water pressure in the shower, basically a step above a trickle of water. Mentioned it to the front desk and was told no one else had mentioned it, no other response on the subject. Probably would look at other options in the area for my next stay.

The room was clean and staff were nice, and location is great too. The only issue was that your washroom is shared in each floor with other guests and there is no hair drier.

The bad: No A/C or fan in the room and for some weird reason they decide to turn the heat on at night with no real way to turn it off. The area around the sink had no light and so shaving was hard. The bathroom had no vents or exhaust and so the entire room stank.

I stayed 5 days and it was pretty confortable

Very close to Chinatown, restaurants.

Great atmosphere, reminded me of my old SRO days. Attendants were polite and cleaning services were timely and kind. I loved being in an art decorated room, mine wasn't my favorite art but it was good and also it's a roll of the dice, so whatcha gonna do? I didn't love the shared bathroom, of course, but it was also not a surprise and I've done it before so it's fine. Shower is super small. I thought at first that the blankets were very light for cold Sam Francisco but the rooms get WARM and I don't even think I used the blankets in the end. No complaints, really but it seemed like I should write something.

Great location. Good value for price.

Nothing The cleanliness of the room was terrible. While sleeping at night, I woke up because I felt cockroaches crawling on my arm; I turned on the light and there were cockroaches everywhere. It was awful—I had to leave the hotel at 2:30 a.m.

Great WiFi, great location, stuff not 24/7 but they good and also great customer support via whatsapp U gotta be ready for their style. Let it happen.

Very SF. Would stay there again.

Exceptional

Very calm, nice stay and cute bar.

If you are looking for a cost effective, just a place to sleep, this is it. No frills, on your own and minimum amenities. Unless you're from New York and miss the constant honking, yelling and the "beep-beep" from commercial vehicles backing up then, be sure to request no street facing room. The no contact check-in technology was neat but the person(s) available to engage with are useless. Hotel messaging did not get responded to. The smart TV in the room was unusable. It turned on with an error message that the Wi-Fi could not connect. When asking hotel staff for help they stated that they "had no idea how that works". Not that I vacation to watch TV but if a hotel has this as an amenity, then it should work. I'm sure for a few bucks more there's another venue that would be worth the extra cost. The cool paintings in the rooms doesn't make it worth the stay.

Clean room, friendly staff, great location.

We had a problem with the toilet running constantly and the first member of staff tried to fix it but was obviously not a handyman. He told us someone would come in an hour. We later realized he meant another employee would man the desk in an hour. The second employee informed us the handyman had already left. There were no available rooms to move us to. He told us we could use the shared toilet a few doors down from our room. We ordered a room specifically with en-suite and did not want to be using a shared bathroom during the night. This employee tried to help but eventually said he would contact the owner and try to get us a discount. He contacted us later and said they would give us a 5% discount, which was barely anything and in fact turned out to be nothing as it was 5% off our next stay. We will not be staying here again. Also the room was very hot with no fan or a/c. It smelt so strongly of bleach when we arrived that we had to open a window which did cool it down slightly. We could not use the tv as the batteries in the remote did not work but we were already in bed when we discovered this. Would not recommend except for location.

Good

Location is fantastic. They did a great job considering it is an old property. Room is clean and great shower pression. A few issues: very noisy. I do not mean outside noise. I could hear people in the corridor, slamming doors, next room shower, people walking upstairs, etc. the whole night. You need a phone with Bluetooth and GPS enabled to open your room door. This gave me anxiety because phone is usually almost dead at end of day and there was nobody in reception to open door.

Nice staff

Coffee at the lounge Nice staff

The room was nice, however one of the windows did not open. There was no late check out even though the Expedia reservation stated it was available.