Extended Stay America Suites San Antonio Colonnade Medical

Passable

Exceptional

The room was so cleaned.

One of the worst places to stay. Checked into a dirty room that was not cleaned. Disgusting items tapes to the bottom of the night stand, dirty cups under the bed and the staff was unapologetic and complacent. Immediately checked out and had to argue for 2 hours to get a refund.

Kitchen was not equipped at all, smell so ugly, bathtub was clogged, cockroaches, bed was dirty too. And was charged the $100 deposit and not refunded. Nasty place to stay over all. Too bad it’s in a great location just nasty place .

The rooms are nothing like pictures. Elevator and hallway dirty. The room elevator and hallway smells old. The only thing that was soft was the pillows. I stayed there because it was close to my testing site. I couldn’t study be loud noises and doors slamming. I will do better research.

Bad

Exceptional

Affordable but not worth it. Does not include breakfast because they don’t have any other than breakfast bars. Room smelled like pee, since we entered you can smell the cooking from other rooms. Water pressure from the shower was low. Swimming pool green and dirty. Room was just picked not wiped cleaned. Dog hair on furniture as well. Just not worth it!

Its was ok.

Exceptional

Bad

When I arrived, the lady at the front desk was nice but was on FaceTime the entire time. I tried my best to stay the night but eventually left to stay somewhere else. The curtains were damaged, the sink was not entirely clean & when I got in the shower the faucet pulled out of the wall and their was still hair on the walls from the previous person. I did not mind the smell but I decided to leave once I realized I was showering in a bathroom that had not been cleaned. Once again the lady at the front was nice and helpful when I asked for a refund. This hotel would have been okay if it was cleaner.

Okay for price.

The location and clean No coffee pot in the room

No coffee pot in the room

Had a bad smell throughout the whole hotel. Definitely very budget and the breakfast is some granola bars.

Great place

Nothing at all Everything about it

We loved the room -very big and comfortable