Econo Lodge new Reno - Sparks Convention Center

Room and sheets were clean,

Parking was good management was perfect no problems jus the cleaners need to do better our headboard had sum crazy stuff on it same with the bed sheets I get it’s not top notch jus needed a place to shower n stuff cause I was on a work trip but yeah we couldn’t sleep there jus went to the gas station down the street n slept in the parking lot definitely not a place I would want my kid in but hey sometimes that’s all we have and we gotta be grateful but I’m jus simply stating this so tourist know wassup and don’t get fooled for the price n pictures cause it’s a nice lay out and good vibes just needs a better cleaning crew! In the perfect spot tho definitely had a good night and was happy I could get cleaned up! Oh yeah there was also sum fluids on the picture like idk how ts happens.

Very disappointing. Moved into first room toilet not working and lamp not working. Had to move room as they told me no maintenance available. Very sad.

There were at least three homeless people around the property. One sitting on the stairs like he was drugged out. The people going in and out of the lobby all look drugged out or ragged. There were five guys standing in front of my room and I was scared they were going to push me in my room when I opened the door. The sink was leaky and the floors squeaked. Only got two towels. The AC barely worked. There were visible holes and damage to the furniture. I didn’t bother taking a shower, will wait for the next hotel. Debated on leaving and sleeping elsewhere. Pool wasn’t available and I intentionally booked bc it had a pool. Even if it worked, I would be worried to go in. Photos do not look like the hotel. Pay the extra $10 or so and stay at a casino. Feel safe for yourself and your car. I was worried all night my car would get broken into. Pros: They had a coffee machine in the room : )

Didn't eat breakfast. Can't think of anything.

Poor

Cigarettes smell in rooms

The room was clean, staff friendly and helpful. The hallway smelled like weed that could get into our room. The pool & spa were covered, it was 85 that day. The rooms a/c didn't work and I didn't hear another one running. Was awoken at 4am. some a-hole talking loud outside the room. Overall a great place.

Nice budget hotel, staff very helpful and friendly, clean.

I loved how spacious the room is and the fact they dont charge for my service dog

The staff was polite. The Wifi did not work. The wifi for the office did work but no correction nor alternative was provided. The floor of my room #333 was dirty / dusty. The back door to my room would not open as it did for others. The room was too warm & the HVAC unit difficult to adjust. The ice tray in the freezer was so frozen over that the door would not shut. I paid for 2 nights but could only stay 1.

NO BREAKFAST!! Pretty shabby overall. No tissue in room, bare floors, outside stairs dirty NO BREAKFAST, Poor cleanliness

Locks didn’t work. A/c didn’t work. Moldy bathroom. Tv didn’t work. Outside hallway door was locked and key card didn’t work to open it, we were locked in or out of our room for hours and the front desk didn’t care. Called Choice hotels to get out.

It has walking distance to shop around Main concern is that the guest who are staying here don’t have no respect or consideration on people who want to sleep at night and are constantly slamming the doors

However, the pool area locked & pool covered. We would definitely stay there again.

Good

Literally the worst hotel I’ve ever stayed in when I checked in there was water on my floor. The pony wall between the bathroom and the room was filthy on top. The bathroom counter had black stuff all over it. The furniture was covered with random paint everywhere. The tops of the cabinet under the TV was burned. And peeling all over the place. The night stands too. When I complain to the front desk about how dirty the room was, they said they would have somebody come and clean it and instead of actually cleaning the pony wall they just stuck a box of Kleenex over the top. My shower curtain was ripped. Which wouldn’t stay in place when I took a shower, causing water to get all over the floor. I complained about the shower curtain three days in a row, and they kept telling me they would fix it and never did. I actually left a day early. I just couldn’t take it anymore and their lack of caring about how a customer is treated. The hotel is very old and in desperate need of renovation. The pools are closed. The Jacuzzi is closed. The coffee in the morning is terrible with little options for sweetening it.

The broad on the floor were loose and uneven. Tripped on it a couple of times. The USB port on the desk was broken. The air conditioner in the room was not functioning. Mattress was so thin I can feel the springs in it. The bed creaked every time I move. I can hear the TV from the room across the hall. There were only one set of towels in the room. Each room has it own balcony which is nice.

Easy access to room, helpful staff, nice restaurant on site The HVAC unit in the room did not work. Had to use an old wall unit without a thermostat to heat the room causing the room to be too hot or too cold. No pool or workout room. TV had limited stations. Facility is old and could use some repairs.

The room had not been cleaned . I have photos. I did not stay thsrd. But they are stl charging me. Make them stop Nothing