Fairfield Inn & Suites Nashville Downtown/The Gulch

Hotel was great but parking was crazy. Getting your bags down stairs from 3 floors up on parking deck was not fun

Great hotel and great breakfast!

My family and I stayed at this hotel as I was attending a concert locally. The front check in/out lady was really nice, I’m not sure her name. She was very helpful and friendly. The room itself was okay, there were a lot of stains all over the carpet and chairs. It did not look clean. The beds were clean and all white, I didn’t notice any stains. The bathroom looked worn out, hard water stains and scratches on the walk in tub as well as shower head. The sink had a lot of grime around the sink hole and around sink basin as well. The boards around the wall were pretty scuffed up too. The room definitely needed to be cleaned better and stains removed. Even the carpeting the hotel itself were stained. The light fixtures in hallway were quite dusty. I’m not sure how much it gets cleaned. Not very appealing as I have young children and don’t want them in dirty places. There is also an early checkout fee of $200, so be aware of that. It’s not ideal at all. The location was good and parking per night was $36, which is ridiculous as I was paying $200 a night anyway. Perhaps it’s a Nashville thing. The breakfast, I can’t speak to that. I even got an email from the manager apologizing for the state of or lack of breakfast. If I had to, I might stay here again but for the price and how stained things were, I think the cleaning could be improved upon, parking price be lowered and it would be a lot better. It’s not the worst hotel but also not the best. 3/5 stars

Great location, friendly staff. Shower could use some bleach and the furniture in the room was a little beat up but overall, a nice stay.

The shower was very nice but the floors in the bathroom weren’t very clean. The hotel rooms could use an update. It wasn’t a great location but it was very easy to find and access to I-24 was convenient. It was just an average hotel.

Breakfast was ok. Staff was nice! Perfect place to stay on Nashville to walk to restaurants!

Super location for walking to shops and restaurants. Front desk staff is outstanding. Bonus to relax at a rooftop bar on site after a busy day. Comfortable, clean, modern rooms. Breakfast was super. On site parking in the hub of everything (love to come and go as we please not deal with valet) a huge bonus.

Thanks

Breakfast was fine

Shawn at the front desk was great! Super helpful and friendly.

Great stay

Best breakfast selection I have had....outstanding food.

Great location with just a 15 min walk to broadway. Super breakfast options and staff are very helpful

Good experience

The location was amazing! Very close to everything you need but also very clean, quiet and away from the chaos of the bar scenes. The staff was the BEST! From the kitchen staff for morning breakfast to the desk staff, they welcomed us and chatted with us every day! The rooms were so nice and not only clean but a great size to fit 3 of us. The bathroom was large as well! We would highly recommend this place along with the free breakfast buffet daily to kick start your trip to Nashville !

The young lady that checked us in was polite but there seems to be a bit of a discrepancy in the pricing that was given to us for parking and incidentals. She advised that parking was $36 per night - this is in addition to the $200 per night that we paid in advance for the room. She also advised there was a $20 per night incidentals fee that would be refunded when we checked out. There are currently 2 charges on my card from this property - 1 for $50, and 1 for $20. Upon check out I asked the man working the desk about the $50 charge. He advised that the parking was $36 per night + tax & that the total charge would be $39 and some change...still I have been charged $50. Beware of these fees and be sure to ask for EXACT pricing when checking in if this matters to you. The breakfast was sub-par. The only meat option was soggy sausage and biscuits...like microwavable sausage and biscuits sitting in a steamer with sausage gravy to go on top. Waffle makers were not in use at all...there was a stack of black garbage bags sitting on the countertop where they were located which I guess was supposed to indicate that they were not working. The lady working the breakfast area looked like she had just rolled out of bed herself. Very unprofessional and not dressed like anyone I wanted to see handling anything that had to do with food! For $200+ per night, DO BETTER!!!

The location was close to many restaurant options. The staff welcomed me and my husband back every time we returned to the building and were very accommodating when we arrived early. The facility was very clean. I would definitely stay here again.

When we arrived, we received a letter explaining that rooms are only cleaned for guests staying three or more nights. Since we stayed four nights, we expected at least one cleaning, but unfortunately our room was not serviced at all during our stay. We ended up having to request basic items like toilet paper daily, which was a bit inconvenient. At one point, we asked for fresh towels and were told they would be brought up right away, but it took about two hours to receive them. When they did arrive, they had a strong odor that made them unpleasant to use. That said, there were some positives. The bed was very comfortable, and we really enjoyed the breakfast and coffee bar—both were a great start to the day. The staff was generally kind and friendly, though the front desk experience sometimes felt a bit unprofessional, with some staff wearing AirPods while assisting guests. With a few improvements in housekeeping consistency and overall professionalism, this could be a much better experience.

Staff Location

Location and parking No pool or hottub