Summit Inn - Houston Medical Center

The property is in a safe community even though this may not be the first impression when checking in. Staff is super friendly and cooperative. The property itself is quite old with recent management change. The room was very basic but clean, particularly the bathroom. The floor AC was noisy. The bed smelled of smoke that made my allergies kick in and resulting in a disturbed sleep. Very few electrical outlets.

Room was dirty. Refrigerator was unplugged and dirty. Most electric plugs didn’t work. The mattress cover on one of the beds was stained so bad. The smoke detector was missing

Nob No

Bad

Pathetic place to stay. Would never book it again with them

While the staff were nice and the location was convenient, the motel has a serious cleanliness problem. Beds seemed slept in. The bathroom was moldy. When we asked housekeeping to change the sheets on the bed that was dirty (and never cleaned before our arrival), we found what seemed to be a crime scene. Someone had absolutely bleed to death and the hotel literally just put sheets on top of it and called it good enough. The mattress protector that was covered in a greasy blood didn't appear to have even been washed. I don't blame this entirely on housekeeping, this is the product of never investing in replacing things or or maintaining the property. I've stayed in nice places and crap places...Summit Inn is the bottom of the barrel. Suggest spending a little more and staying somewhere else.

This is my second time staying at this hotel. It’s definitely not a luxury or spa like resort. But it’s basic accommodations that are clean, easy location and plenty of free parking. Most notable, the staff is super nice and accommodating. They make you feel very welcome - like part of the family. A nice change from the corporate big chain places. If you’re looking for amenities like a spa. pool, room service…this may not be luxury vacation get away. However, If you need an economical place to lay your head where you’re greeted with a warm welcome and a quick check in, this place gets the job done just fine. I would stay here in a heartbeat again for the third time.

Just microwave wasnt working in our room but didnt wanna disrupt workers for it

Location. Polite staff. Nothing not to like, but nothing to love.

It's a cool place to chill.

To check in no one on premise to check you in

Bad

Nothing!!! Everything!!!

Nice staff Outdated.

When we arrived the window on our room was wide open, no screen and smelled like something died in the room, looking at the bed, the linen was stained there was hair all over what I thought was clean sheets, when I pulled them back the mattress was so stained and nasty It looked like an animal had been sleeping on in it, your feet stuck to the floors as you walked, it appeared like the door had been kicked in, all and all worst room I have ever been in and I have traveled all over the United States for work, would not recommend anyone staying here, this place should be shut down. I did ask to get reimbursed they said they could for one night but still waiting for this credit.

Room neat and clean. Smelled great was cool

Management very kind prices very good

My car was stolen It’s ok

breakfast was not included as stated online no breakfast included

The place is struggling, but there was zero signs of bedbugs or cockroaches.