Crowne Plaza Houston Med Ctr-Galleria Area by IHG
About Crowne Plaza Houston Med Ctr-Galleria Area by IHG
Located in the center of Houston, within a 15-minute drive of NRG stadium, Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel Oaks features a spa and outdoor swimming pool and a fitness center. Meeting and banquet facilities are available. All air-conditioned rooms offer free WiFi, a 55-inch HD TV with cable channels, microwave and refrigerator. A private bathroom comes with a hairdryer. The Galleria is 3.1 mi from Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel Oaks, while Rice University and the Museum District are 1.6 mi away. William P. Hobby Airport is 11 mi from the property. Guests can have a drink at 2712 Bistro and Bar.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
Reviews
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Nice. AC was a problem at first, but the staff was able to take care of it.
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Only one elevator working and the lobby was strange…hard to know what the amenities were offered bc no direction was given.
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Bathroom light on the mirror didn’t , only one side. The elevator didn’t work so we had to pack everything to the third floor, i told the front desk Friday and nothing happened. The breakfast wasn’t nothing but cereal bars and a banana. Back in 2018 and 2020 this place was my favorite . It is is directly a two min walk to the mall though. No tissue in the room just an empty box.
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Travelers.....if you have an issue with your reservation and try to change your stay dates forget it. ABSOLUTELY NO CONSIDERATION FOR TRAVELERS OR TRAVEL CONDITIONS. I needed to change my stay dates (CHANGE, NOT CANCEL) and got nothing more than a cold shoulder NO!!!! I would have been better served by shooting myself in the foot and spending my time in Houston in the hospital.
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Superb
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The bed The inconvenience of switching to another room because the first room was all messed up. The TV was falling off the wall. The toilet was running the mirror in the living room lamp was hanging off, and the door was dragging on the floor.
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Tbe comfort and location. The hotel was very Cetral to all actiivities.
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Superb
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Room was good staff was friendly and helpful.
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Exceptional
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Old slightly decrepit property. Lumpy mattress though the pillows were new. Staff was good at ignoring you
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I paid for parking in my reservation through Booking.com and was charged a 2nd time by the property. I didn’t realize this until I had already left the property after checkout. So I basically paid $50 for my car to sit in a parking garage for 13 hours. No, I will not be staying here again nor recommending it.
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The property never responded to the many messages i sent through booking.com
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The room was clean. The only bad thing was I wasn’t informed of the cost of parking when I made my reservation.
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Great staff. Clean rooms. Great location
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Clean private room and quiet and chill
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The kitchen staff was wonderful and one of the nicest breakfast I've had at any hotel!
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The first night. The second night around 2am the ac went out and wouldn’t come back on. It was 85 degrees from then until we checked out.
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I had a wonderful stay at this hotel. The room was very clean, comfortable, and well-maintained. The bed was comfortable, and the room had everything I needed for a relaxing stay. The staff was friendly, professional, and always willing to help with any questions or requests. The hotel was quiet, safe, and conveniently located near restaurants and local attractions. Check-in and check-out were quick and hassle-free. I especially appreciated the attention to cleanliness and the excellent customer service throughout my stay. Overall, this hotel exceeded my expectations, and I would definitely stay here again. I highly recommend it to anyone looking for a comfortable and enjoyable place to stay
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Cockroach in the bathroom.
