The Statler Dallas Curio Collection By Hilton

The food staff in resturant were abrupt. Food was served rom temp. Got an ok not a remedy

No complaints at all!!

Property and staff was awesome!

They need to make customers aware when pools aint open, we traveled from 6hrs away to come relax in a nice room with pools and nothing was working and we werent notified when getting rooms. Also the AC in our room was not working. Very unsatisfied

Exceptional

The staff was amazing!! Our room would not cool down it wouldn’t go past 73

Great property, great staff

Hotel was historical which is cool but a little run down in places for the price. My biggest beef was $65 parking which they double charged me. Only stayed one night.

The staff went above and beyond. Nothing in my review has to do with them. The rooms are a bit outdated. The bathrooms are beautiful but overall the first room we had smelt like cigarettes and the HVAC didn't work. Again staff was so accomodating immediately switched our room. The biggest letdown was from the marketing online I thought the pool at the hotel bar was open to the hotel guests at all hours and it wasn't. The pool you have access to is a bit sad. The food options weren't really available for lunch. But, I wouldnt let this deter you from booking here. The history of the hotel is really cool and it's a very welcoming environment

Exceptional

Good

My wife and I stayed here for our 20th wedding anniversary last night, and upon check in our key didn’t work. I made the trip all the way back from the fifth floor to get the key reprogrammed, and went up again, and it didn’t work again. Third trip to the front desk, we were given a different room, but upon opening the door it reeked of smoke, either cigarette, or possibly marijuana. At this point, we were given a third room, but the view from the third room was of the ugly pipes on the roof on the back of the building, even though we had requested and paid for a room with a view. Finally, we were given a fourth room, which finally was acceptable. It got better briefly, especially after they told us that the first round of drinks would be on them at the on site bar. That being said, we were still charged for the drinks at checkout, I had to ask for them to actually honour their offer of the first round free, and we were also billed for breakfast, even though we had booked a rate that included breakfast. I’d even asked the server what I was able to get within the confines of the breakfast package, and was told that we can get anything on the menu, and it would be covered by the breakfast credit. However, at check out we were initially build $56 for the not free free drinks, and the breakfast that was only partially covered. After arguing that came down to $28, but the fact is when the first round is supposed to be free, and breakfast is supposed to be included, it should be $0

Exceptional

Exceptional

It was such a fun and resort style environment. We will definitely be back when we will have more time to enjoy the amenities!

Spacious room, clean smell,

Traveled with family, clean rooms and friendly staff.

Pretty inside. Great location could walk to many places. Valet staff was very kind. Scott also was great very helpful. No complaints.

Staff was absolutely amazing. Room wasn’t as clean as it should be for price and location

Superb