Hotel Indigo Dallas Downtown by IHG

Loved this hotel. Great location and the staff were so friendly and helpful. Ricky on reception was great and Sean on valet. Everyone was great but these two stood out to us.

Everything at the hotel was great, some of it was still under renovation but that didn’t effect us as we were eating out anyway

The renovation of the property is outstanding.They have done a wonderful job and the Hotel looks and functions amazingly. The staff is excellent.

My flight got severely delayed and the staff really helped, and accommodated me! Truly the best hotel I’ve stayed in.

Beautiful hotel even with the renovations going on. Check in easy, clean rooms, beautiful view from the windows. Bathroom hanging mirror was falling off, called front desk and they upgraded to a new room free of charge. Valet parking is the way to go.

Lobby was under massive improvements but stay was still comfortable and restaurant was very good. Attentive and friendly staff.

The lobby was undergoing renovations so it was a mess but location was good and close to good restaurants

Friendly staff from front desk to valet. They couldnt have been better. Beds were comfy and sheets were soft. Room was clean. Very walkable area. 2 blocks from a great Italian Mercato (Ari's Pantry) where they served pastries, sandwiches, and coffee. Stayed 3 nights and had we seen it our first day and not last would have always gone! Woolworth was great for brunch about 3 blocks away. Got a room on the end of the hall and beds were facing each other end to end which I had never had before, but ended up great for late night girl talk and room separation. They did have construction outside which was slightly inconvenient and the lounge/bar area was getting a remodel so it was closed and we'd normally spend time there so would have liked communication as it may have impacted our choice, but the most important things were great - clean and comfy bed.

Hotel was being renovated

Hotel is still largely under construction. Hopefully will be done soon looks like it will be quite modern. Staff was friendly and courteous

Awesome hotel! Definitely going back. The Staff were very nice and helpful.

Exceptional

The space is beautiful and very clean. The hotel is undergoing a complete renovation and is in the last stages. It was very cool to watch the transformation even while we were there, and the result is sure to be stunning. However this did lead to a few inconveniences during our stay including the water being shut off for approximately 2 hours. There was communication delivered regarding this, but it was unexpected. The hotel was a great location for our events and is very walkable to a lot of downtown amenities. Overall we would stay here again!

Room was clean

I think this would have been a great hotel if there wasn’t construction and I hadn’t found out about the construction two days prior to the trip. The hotel is being renovated, the lobby is currently being worked on , construction is loud and was loud when I checked in. The people were friendly. The valet people were my favorite people and amazing. The room was beautiful and comfortable. It’s in a great location walking distance to everything.

The staff was amazing and the hotel itself was absolutely beautiful. Our room was beyond expectations. 10/10 stay.

Staff were all very friendly and helpful. However they’re doing a complete renovation of the lobby. Which wasn’t listed anywhere on the Expedia listing for this hotel. There was no bar, restaurant, snack bar, or lounge area. I would have picked a different hotel if I knew they were going to be doing all of that while we were there. The check in desk was a folding table.

I would stay there again after construction is finished but not before

Amazing staff! We enjoyed our stay and the view. Would definitely return.

Great location for an overnight stay in downtown Dallas.