La Quinta Inn & Suites by Wyndham Chicago Downtown

Staff customer service was excellent! Mattresses weren't terrible. Slightly leaky toilet and sink meant plumbing noises a lot. Not well soundproofed, so loud hallway conversations were easily heard. Such a convenient location, good FREE breakfast, close to many attractions, helpful off-street loading lot. Great value for right downtown.

The staff was wonderful. The room was clean and the breakfast options were adequate. We had an issue with the shower not getting hot enough and they have someone there to fix it within 5 minutes. A wonderful stay.

A perfect stay all the way around. Would be nice if on weekends the bar was open for Bloody Marys or mimosas.

Make sure you ask for what you need because certain items weren’t being replaced. It been 12 hrs since I checked out and I don’t have a receipt for my stay. Everything else was really good.

Great location and nice room. A little surprised there was no service to the room over a 3 night stay. For example the trash was not picked up. Had to request fresh towels. Overall do recommend due to really good location and some nice restaurants nearby. Staff really helpful and friendly.

Loved that it was walking distance to Millenial Park.

This was a very loud hotel with people yelling and running up and down the halls until 4 in the morning on Thursday and Friday nights. The staff did nothing despite many calls to the front desk by multiple guests. The security guard was very lazy and absent when attempting to locate. I would not have chosen this location if I knew it was more of a party hotel. Complete waste of money.

Breakfast offered a good variety of fresh options, and the overall service was outstanding. I highly recommend this hotel for its great location, cleanliness, and exceptional hospitality.

Great location close to Willis Tower, Millennium Park and the red line to go to Wrigley. Great fitness center too.

location

Everyone and everything are fine, only bit noises make me feel uncomfortable

Loud noises throughout the night

A special thank you to Nicole at check-in. She was warm, welcoming, professional, and made a great first impression. Friendly team members like her truly enhance the guest experience. There were a few aspects of the room that could be improved. The temperature was difficult to regulate, which made it challenging to stay comfortable throughout our stay. The bathroom layout also felt a bit awkward. The sink was positioned very close to the toilet, while there was unused space beside it that could have been utilized more effectively. In addition, there was very limited counter space for getting ready. As someone attending an event, having room for makeup, toiletries, and styling tools is important. While there was a mirror in the hallway area, there wasn’t a convenient surface nearby to set a makeup bag or other items, which made getting ready less efficient. Overall, we enjoyed our stay, appreciated the excellent location, and especially valued the outstanding customer service from Nicole.

The staff was very helpful and friendly and offered great tips on places to go while in town.

Great experience! Perfect for Pokemon Go Fest

Room was a little damp smelling and the never came to clean the room.

I liked the service and the friendliness of the staff.

Great location

The room I received was not the room I booked. I got vouchers for drinks at the bar but the bar was closed when we tried to go (when the sign said open daily from 4 - 10pm). We tried at 5:30 and again at 7. Our room's floor were sticky.

We enjoyed our stay here. Hotel appears updated and modern. Didn’t utilize any of the meals options but looked good when we passed through the breakfast buffet area. Very busy weekend to stay. Was difficult to use elevators due to how busy the hotel was (especially being on the 9th floor). Staff was super kind and friendly. Room could have been cleaner, especially the flooring. There was one day during our stay that we didn’t receive a room cleaning which was unfortunate to come back to, but didn’t majorly impact us. Overall, I recommend this hotel.