Sheraton Charlotte Airport Hotel

Had a fun time

Great stay ! Great environment will be back soon!

Room was not clean, tables had plenty of dust, shower drain was clogged, same as toilet, causing water overflow. Called main line to bring extra towels but they never did.

Ok for a 3 star hotel. Wouldn’t recommend

Breakfast good

Very good

This was a great location for the airport. The lobby areas smelled great and looked clean. Our room was not very clean but we sucked it up since it was only one night. We saw our receipt and got charged $199 for using a channel that we did not realize there was additional charges for. I will be disputing that. The restaurant Oscars was good and had great service. Room service was friendly but lobby check in staff was not. Overall not great.

The fan on the air conditioning unit was running very loud. Kept me awake most of the night. Could not shut the fan off. The faucet on the tub/shower was broken. Half of the handle was missing. There was black mold around the bathroom sink in the faucet area. The room was very dark and smelled like a motel room.

NO NO

Everything was exactly as expected

The room had a aircondictioner leaks but w everything else was good

Exceptional

The hotel is a bit run down. Needs maintenance. There were some areas near the lobby that had torn carpet and exposed hardware. Just felt unkept and not to Sheraton standards.

We have stayed here a few times while visiting our daughter and it’s always a great experience.

Perfect for an early morning flight. Comfortable, safe, quiet within minutes of the airport

Nice property. Beautiful inside. Nice rooms It’s not the property that gave issue, it was checking in. They charged me 3 times! The staff at the desk acted like it was their first day. Maybe it was. I got the monies clear up but it was a hassle.

Everything was PERFECT!!

Would stay again.

Good lobby and hotel bar. Nice staff, clean rooms, and good location near airport.

Good