Hyatt Centric Congress Ave Austin

A little far out of the way from everything that we wanted to do (soco). It was easy to catch an uber though. I booked this place specifically for the rooftop lounge and it was closed for maintenance throughout our stay. Bed’s were extremely comfortable and room was a good size. However, I would not stay here again.

The staff always went above and beyond. They bent over backwards for us. Absolutely a great experience.

I had a great stay. The room was up to standard, amenities were great, and the staff were attentive. I had an issue with my request for an iron and ironing board taking too long to get to me before an event I had to attend. Staff worked quickly to resolve and even compensated me with free breakfast for my troubles.

Clean room! Breakfast / very good Service ! Staff

My sink leaked the entire time. Rooms are very small . Overall great location.

Amazing customer service. Ivy was very helpful and accommodating

Room was clean and modern but a bit small. Only real issue I had was room not getting cool enough at night despite being set to 65.

Ivy was incredibly

Beautiful and great location

The room was amazing, we overlooked the Capital building and had floor to ceiling windows with a great view throughout the room. The staff were super friendly and helpful. Great location, close to dining and night clubs. I would stay there again.

Awesome stay right in Downtown Austin!

Tiny room

It was good. Staff were extremely helpful. Pillows were a bit too soft for my liking. Blankets are limited to a comforter or throw blanket, which I had to blast the AC to not be sweating every night.

At the front desk, Brandon and Ivy went above and beyond to ensure every detail of our stay was handled professionally, efficiently, and with genuine kindness. Their willingness to help and their positive attitudes made me feel welcomed from the moment we arrived. We would also like to recognize Maurice, Daniel, and Alex for providing extraordinary car service. Their professionalism, courtesy, and attention to detail made transportation seamless and stress-free. They consistently demonstrated a commitment to guest satisfaction that is increasingly rare. It is employees like Brandon, Ivy, Maurice, Daniel, and Alex who transform a good hotel stay into a memorable one. Hyatt Centric Austin is fortunate to have such a dedicated team. We would gladly stay here again and highly recommend this hotel to anyone visiting Austin. The Huggins

Was lovely

Great stay and servie!

The staff was so amazing. Every door was opened upon walking in/out, they were accommodating beyond measure, not to mention the hotel was immaculate. Will stay again, every time!

The staff were friendly and check out went smoothly. Our room was clean and cozy with comfy beds. Great for a quick, two day stay!

Staff was great especially the valet , location was great too . Only downside for us was barn door bathroom, wish hotel had full door on their bathrooms!

The front desk staff was incredibly nice, welcoming, and helpful throughout our stay. The hotel itself was very clean, and our room was perfect comfortable, spotless, and well maintained. The cleaning staff was also amazing and did a great job making sure everything stayed fresh and tidy. Overall, it was a wonderful experience and we would definitely stay again!