Hyatt Place Augusta

Clean room and great location.

room comfortable the way construction was handled, we didn't see that it was under major construction because we didn't look at their website. (Which is what the front desk person told us that we should have done.

Negative: the pool was closed and we really could have used a dip on the pool. Breakfast was plentiful with fresh fruit, scrambled eggs, pancakes and breads. We were very happy with Nikita and Hyatt

The front desk person was very nice and welcoming. The room was hot when we first arrived. The thermostat was worked on but by maintenance However it fell off and didn’t work again for the rest of the night. It was late when we returned and noticed it was working again. The front desk person brought us two fans while one was a blower. Of course it was loud and the regular fan did not work. Needless to say we didn’t sleep well at all.

Quick trip. The hotel was perfect for our purposes. Clean. Quiet.

Good

Pleasant

Location The property was under construction with no notice here on booking.com or their website. Had I known I wouldn’t have booked there. The tvs are old and their cable went in and out so bad we had to buy a fire stick just to watch tv. We were in a transition period before moving to my new apartment and I usually wish I could stay in a hotel longer but this time I couldn’t wait to leave. The kitchen staff was rude. They were low on eggs and when I asked them if they were going to bring more out she didn’t even make I contact with me, looked at the scraps of eggs, and replied “there’s some eggs in the there”. I had DO NOT DISTURB on my door and the fire department still knocked on my door wanting to “see if I had a fire detector in the room”. I didn’t. The floors had dust and hair on them when I checked in that wasn’t mine. I hate hair especially in the bathroom man. And lastly the construction left white specs of the ceiling all over my clothes because of the construction banging against the wall. So disappointing when I thought I was avoiding half-baked services.

There was a lot of construction equipment just sitting in the lobby and the carpet had trash in several places. The staff were very nice and helpful.

Front desk Lady at check in was rude .She got a attitude with me when I asked to talk to a Manager about my service dog.

Nothing horrible stay WONT stay there again Front desk Lady at check in was rude .She got a attitude with me when I asked to talk to a Manager about my service dog.

The property is currently under renovation and the pool and gym are closed. Dining area and bar are nice.

Didn't have the room we paid for took us for King to a queen at the same cost..

Everyone was very welcoming. Construction work going on . Noise early but left early anyway. Was hard to navigate the cooling system

Was hard to navigate the cooling system

No food service after sitting with the menu for 15 mins, we left and ate elsewhere.

Double charged me and was super expensive. Also the place was half under renovations.

Good

Arrived and there was major construction going on and nothing was posted about this in the website when I booked. The staff was great

The staff was great