AC Hotel Atlanta Buckhead at Phipps Plaza

A good Buckhead location with access to shopping and restaurants.

Friendly staff

The only friendly staff at this hotel is the man working at the restaurant.

Oks

Exceptional

Very pleasant stay at this hotel. It was clean and well-maintained. The bed was comfortable. The staff were all friendly and helpful. Breakfast was delicious.

Beautiful lobby. Great smelling inside. Staff was awesome. Cost of Parking.

Cool hotel. The room restroom wasn’t what we expected. The shower was nice

The location was perfect, and the room was adequately clean. The staff were friendly and accomodating. The bartender was generous with his pour, which is nice - more value for your money. The star of the hotel is the general manager, Jaquay Wikerson. He understood the issues I experienced, and he was more than happy to take care of everything and make it right. He is the exception in a world where customer service is generally lacking. The beds were the most uncomfortable hotel beds I have ever experienced. They truly need to replace them sooner than later. There was a lot of noise around my room - I was outside the elevators, but to be fair, I could have asked for a room change when I first noticed that. The hard floors are aesthetically pleasing, but are terrible for noise reduction. The first night I had to move rooms at 1:00AM after I realized that I would not be sleeping anytime soon - my only hope that another bed in another location would be better. It wasn't. A small thing: it would be nice if they offered room service.

Hotel was nice and clean 10/10

The AC hotel in Buckhead located next to Phipps Plaza is in an excellent location. The property is well-maintained and I was super impressed with the cleanliness of the property and my room. My only complaint is that the parking is $40 a night and is really self parking. I was grateful that the parking was secure and yet $40 for self parking is too high. Since the parking is secure, I would completely understand paying $25 a night, but $40 a night is ridiculous. The front desk staff is friendly and professional, and yet not super accommodating. However, the housekeeping staff and the bartender were amazing! Having said all of this, I would definitely stay at the AC hotel in Buckhead again.

Great stay, wonderful staff at front desk and bar.

I was able to cancel once I got there. I was looking for different atmosphere to relax and reduce stress. This was strickly like a house party. Otherwise ,… one problem the front desk clerk promised to cancel. I asked for a receipt ? He said something about the third party.

Perfect

Everything clean and the staff extra nice

Though not out of line with local rates, seemed pricey for it offering. However, when we could not figure out the refrigerator settings, they had someone at our door in less than 5 minutes. That level of service and response offset any initial cost concerns.

I’ve stayed here several times and it’s my go to in Atlanta. They do a great job. The property and the service are both top notch

It was a nice and clean place with great staff everywhere.

Great location. Nice property. Rooms a good size.

Beds were comfortable! Rooms & hotel were clean! Breakfast wa ms good although I felt overpriced but good! And we felt safe there!