Wyndham Atlanta Buckhead Hotel & Conference Center

They need to manage better the valet parking example at one point on Saturday is no way to get there a lot car in the lobby… and no pool towel available in the pool area.

The lobby is very spacious and exquisitely furnished for an upscale area like Buckhead. The proximity to everything I was in town for was also a blessing. I had thought breakfast was complimentary, but it wasn’t, I must have missed that when booking. Otherwise, I was happy with the overall service except one encounter where a staff member was impatient and unhelpful, she blamed it on having worked 12 hours straight….that is no excuse but I’ll let the hotel deal with managing the burnout of its staff.

Very good

Passable

Excellent service, cleanliness, staff, location

Excellent staff, location, cleanliness

The location is good.

The staff were friendly and as helpful as they could but the hotel’s staffing model and customs are poor at best. It took us two hours to check-in our room. There were only two front desk staff working and they were trying their best. We parked valet, however, none of the valet worker were present to receive the keys. We were told to leave the key with the front desk clerk. Not surprisingly, valet had trouble finding my car the next day. Surprisingly, the fiasco of not being able to find my car right away occurred every single time we left the hotel. We were late to an event on Saturday and this level of service is completely unacceptable. The hotel is not well maintained. It’s outdated and needs a deep clean and paint. We were trying to relax and watch TV and the internet kept going out and knocking us out of Netflix. This has to be in the top two of my worst hotel stays.

The room had a smell in it other that was my only problem overall great stay

Staff were very lazy and not helpful.

Location was fantastic Dining options-service was bad food didn't have a taste

The pool is dirty my boy want to swim bud is to dirty The place is so fancy

The hotel was nice and in a nice location The parking is ridiculous. You should not have to pay for parking every time you leave the hotel . You already paying to stay there

This hotel cannot be 4 star, there is no way! The rooms are crazy dated, the bathtub was almost unusable , will never come back. Also the self parking is like a scam: they ask $45 for overnight parking but if you want to in and out you have to pay $20 every time! Or have to pay $55 for valet service

The staff was amazing and very friendly. The hotel and room was very clean. The valet team were great and super nice.

Superb

Walking distance to places to eat so I didn't have to drive and pay extra for parking Parking was not included with hotel was $50.00 extra..no fridge in room

Great room! Polite and speedy valet staff and beautiful hotel!

Price of parking is too expensive. The ac in the room would not go below 76 so it was a very uncomfortable night.

The hotel was super clean and room spotless.