Clarion Pointe Biltmore Village

Clean room and friendly staff

Rooms were cleaned daily!

Location was convenient but it’s in the middle of Hwy

The room was clean. The a/c worked. Getting to this hotel is a little difficult. You have to go through the Texas Roadhouse parking lot which is hard during busy times. I booked my room for two nights and on day two before my last night there, they cut off my card keys for no reason. I went to the front desk and they reactivated them with no apologies or explanation. Weird. Otherwise it’s a budget friendly stay. Older for sure. But okay.

Staff was great. Hotel lived up to expectations.

Very noisy in rooms on front

Room was very clean, we did not go to the breakfast, a/c was fine. It was difficult to get to, you have to go through a Texas Roadhouse parking lot which is a bit scary and small. It is noisy especially if you have a room on the front and is set up motel style with doors outside. Parking is tight. Very close to many activities we were going to and no hair dryer.

The staff was disrespectful, the night front desk guy yelled at me. Not recommend coming to this hotel.

Everything else about the stay was amazing

Muy bien

We stayed for one night. It was an older but remodeled property. Rooms and bathroom were small but for just two people it was fine. Great location and the breakfast was yummy. The pool was not in use when we went at the end of May. I would definitely stay there again

After booking and traveling with my handicapped 75 year old mom for her b day trip we found out we were on the third floor, three flights of stairs up, walk up a steep hill. The shower had a deep edge which she couldn’t get into and the pool was closed in June. Front desk said they could move us to first floor if we stayed the first night on the third floor. We checked out after an hour, no receipt, NO REFUND FOR ANY OF THE NIGHTS! We went to another nearby accommodating hotel. The manager did not help, or refund any of our stay. We could not have my mom physically stay there, I was very disappointed and we spent our first night in Asheville trying to find a new location. Not a great start to our celebration.

Pool is in repair, front desk person wasn't real helpful or friendly ; room was good. Bed comfortable; breakfast was good but no breads or sweets.

If you get put in the front rooms you better not be a light sleeper !! All you hear is traffic going by from road and near by highway !!

It’s not clear from the description that it’s motel. It’s nice but it’s a motel. Also no elevator so if you are on the third floor there are steps.

All ok

Perfect for overnight stay and close to Biltmore.

Stayed 1 night went to the Biltmore estate beautiful place, I was thankful that there was a test available and still opened, I was traveling with 3 other adults and an infant. The only down side to this property was that they don't have an elevator stairs only.

Sketchy as hell!!! I thought being near the Biltmore would be nice.

Everything was good. My only complaint was the exta 50 dollar deposit they charge. I was not prepared for that but it is refundable