Courtyard by Marriott Chicago Wood Dale

Room smelled musty and couldn’t change rooms

This hotel was great! Staff was very friendly, room was very clean and well maintained. We had breakfast at the bistro and it was SO good. Real, fresh, food! We didn’t use the pool because it was closed for the night but it looked nice! The hotel and property felt safe as well. Would recommend!

I really loved food. My breakfast and dinner was 5 star!!! Bed was comfortable, but pillows are old and hard.

Disappointed breakfast wasn't included, but that is life in the big city of Wood Dale. Parking was fine.

Friendly, clean, nice buffet breakfast

Very good

Exceptional

We had 3 rooms - one had other people's things in it and we had to change rooms. Then the only available room was on the other side of the hotel, so we were completely separated. You had to go down the elevator, cross over to the other side and go up the elevator on the other side to get to the room. We had move everything including the car because it was the only room to give us, since we Expedia and couldn't change room types. Never again

Clean, staff are helpful.

Breakfast and comfortable sleep. Housekeeping would not give garbage bags, when asked. Refrigerator didn't work.

Breakfast is not included with stay like advertised. Booked a room for 6 people. Was told they overbooked rooms. They put us in a king sweet with ONE bed for SIX people. Was not refunded or even given the difference in cost back. Ended up having to book ANOTHER room $$.

Friendly staff.

Property was a little outdated. Furniture was old and carpet in rooms smell

The staff was very helpful

Front desk staff can be trained much better. Poor room service.

Requested towel and coffee replacement from both a room attendant AND the front desk. Neither request was filled.

There is no hot tub despite the pictures and description on the website. That was a major disappointment. Overall, other property was very clean and convenient.For what we needed for.

Staffs behavior was not good. Also property didn’t provide breakfast even it was included with my hotel stay. They asked to pay again for breakfast. Stafffs behavior was rude and not helpful.

This is a mediocre property

Got there in the middle of the night just to be told by the front desk staff that there are no available rooms as per their system although I had a valid/confirmed booking through this platform. The staff was unhelpful and didn't even bother explaining to the guests that have been waiting in line for almost half an hour what was going on not until somebody asked what was going on. The staff should've contacted their customer support team or upper mgt instead of just casually and unapologetically telling the guests there is no room. Sad excuse of a hospitality service facility. Do better!!!