Comfort Inn and Suites San Francisco Airport North

Shuttle service to airport was a plus. Good wifi. Basic stay no thrills. Could not do more than one night there.

Shuttle schedule is very intermittent, especially late in the evening: waited an hour between 10pm and 11pm for airport pickup.

Shuttle was like Wild Toad’s ride ‘at your own risk’: seatbelts were non-operational. Breakfast low quality, ‘instant food’ type. However, staff was kind & efficient. Prepaid for 2 nights. Checked out after one.

breakfast,bed tv didn´t work, phone didn´t work, maintanence came 3 times still nothing.

Es nuestra primera vez tiene algunos detalles el hotel la puerta del baño sonaba muy feo al abrirse la puerta le pusimos poquito aceite y quedó.lo otro es la regadera tenía muy poca precion.lo otro a mi esposa y a mi hija les dio una alergia con la sábanas y tenían picazón al cobijarse . Y por último las puertas principales son muy difícil de abrir

All!

I liked the full breakfast and the staff was very helpful on things to do and the transportation that was available.

Exceptional

Very good

It was in a very sketchy area to have families stay

parking was very reasonable, staff friendly, good location by the train into downtown, overall very good stay for 3 nights to see the city.

Disappointing

Closeness to public transportation

Thanks i

Passable

Needs to be remodeled, doors are so rusty, reception area has an uncomfortable odor.

The free shuttle was a total disappointment. We were told pick up at airport was at 8:10pm. Had to call again NO SHUTTLE. Was told they had to get gas. Was 25 minutes after pickup time. Shuttle was over full and 10 to 15 passengers had to stand. Shuttle circled airport 2 or 3 times. Got to hotel VERY late. I suggest taking an Uber and NOT hotel shuttle.

This property is in a great, central location! It was very clean and the bed was incredibly comfortable! The staff was kind and helpful and we didn’t feel hounded for housekeeping at all! There was a fridge and a microwave, which for us is ALWAYS A PLUS! There were a couple of issues with our stay, one of them not the control of the hotel, but rather that SF just is known for this. That issue being that there was black mold in the room, on top of the air conditioner, below the window seal. Again, the hotel has no control over how that grows due to the constant humidity, etc. However, I do believe that it should be cleaned up a bit. I was VERY allergic to it durning my stay and had MASSIVE sneezing fits over and over again, which made it difficult for all of us to sleep. Second, my issue was that it was a little bit pricey. Granted, it is near the airport and there are probably hotels that are way more expensive, but we paid $700 for 4 nights and I just think that’s a bit steep. I do appreciate that it included breakfast, but even then, what they serve does not compensate for the price of the room per night. I do understand that with inflation, businesses still have to run, so that makes sense. Lastly, the tv in our room barely worked. It had static and the “90’s lines” and some of the channels had no volume, while the other ones were really loud. Again, something that can be easily fixed and would probably not bother another person who doesn’t have OCD!

Other hotel guests were noisy up until 1::00 a.m.

Very disappointing