Holiday Inn Express Savannah - Historic District by IHG

Highly recommended

The toilet was stopped up and overflowing ! No cap and plastic bags for the ice bucket ! The freezer was giving us problems and the maintenance man said he would come back and fix it ! The manager had left and called me backed hours later while we were at on a boat ride ! They were supposed to call me back later but didn't receive the call ! I will never stay in this hotel ever again and I need to be reimbursed for one night's stay since we checked out one day early ! Thank you in advance for handling this matter !!!

The beds and pillows were not comfortable. We stayed one night on a trip back from Florida. Had stayed at a holiday inn express on our way to Florida about 30 miles outside Savannah and it was nicer and much cheaper than this one. All staff at the Savannah location were very nice and the breakfast was good. It was clean, my only complaint is the beds and pillows.

What I like about this prop is the location. It’s in the heart of the downtown area and you’re in walking distance of everything.

One thing. The pool was down. It would have been nice to of been able to use it. Otherwise I had a great time staying there. Thank you and God bless you!

Hotel was nice, clean, friendly staff, in a great location. We reserved this hotel to take advantage of the roof top pool, unfortunately when we got there the pool was being cleaned. We checked back repeatedly for the next hour and a half and the pool was still closed. So we got ready and went to dinner early, it rained the rest of the evening. 4pm is not the best time to clean/treat the pool, this should be done after hours.

The only downside was the valet parking fee, which was about $48 per night. However, parking is expensive throughout the Historic District, so I was aware of that before booking. The breakfast hours were also a little earlier than I would have liked (6:00 AM–9:00 AM). Extending it until 10:00 AM would have been nice for guests on vacation. One thing that did bother us was that dogs were allowed in the breakfast area. It had been raining, and one wet dog was shaking off water near where people were eating, which made us uncomfortable. Because of that, we chose to eat breakfast outside the hotel instead. If I stay again, I probably wouldn't purchase the breakfast option. Other than those minor issues, we had a wonderful stay. The clean rooms, excellent staff, and unbeatable location made it a great experience. I would definitely consider staying here again and would recommend it to friends and family.

It's a great location, the staff is amazing. There seemed to be an issue with the pool, and we eat her through the "grapevine" that way he could use the sister hotel across the streets pool, however, staff did fail to mention that although it seems staff wasn't really aware of the whole situation themselves.

Great location, wonderful staff ! Great to have breakfast included .

Nice property in the absolute best area to stay.

Location Elevator was so slow

Our room was cozy, comfortable, and very clean. We also appreciated that breakfast was included with our stay, providing a great start to each day. Overall, the combination of the excellent location, clean accommodations, and included breakfast made for a very enjoyable experience.

Location close to eatery. Also They removed coffee machines from the room. Instead installed two costa coffee machine (freshly ground) at the breakfast area. Brilliant idea. Never was a fan of cardboard tasting coffee It seems the AC inside the room works on motion sensor. It shuts off when u sleep n the temperature goes up. I woke up several times sweating because of this. If this is what is installed it’s not a good idea. Valet parking @ atrocious rates. Used Public self parking next door @ $25/day

We were here in Savanah for a dance competition, so we weren't in the room much. I kept forgetting to tell them we had a light bulb not working in our room. Even when they came to clean (once) in the 4 days we were there,they clean every other day,not Including the day we left,they didn't fix it. I left my sweater there and was hoping to go back in the afternoon to get it but no one found it. Staff was very nice and let me back up to look for it,but it wasn't there. All in all it was a nice room. One thing is they changed the price of my room after I reserved it . I paid for it with expedia,not sure if that had anything to do with it. I would use it again,but make sure I now the cost of each day,for they change every day.

Location

Really enjoyed the breakfast the staff was awesome stained bed sheets was the only problem we had.

Everyone was excellent but I have to say that Gail from the kitchen doing breakfast was a bright. Ray of sunshine every morning!!!!!!

The stay wasn't great.. The Valet team was great but, I walked into my room to wet carpet. Maintenance man comes up, sucks some of the water from the a/c and carpet, puts down some regular towels, 3 days later those same towels were there. NO FOLLOW UP, NO NOTHING. THEN THE ROOM STARTS TO STINK. ASK FOR SOME AIR FRESHENER OR SOMETHING, RESPONSE , " WE DONT HAVE ANY". WENT ALMOST 3 DAYS WITH ROOM STINKING. NO OFFER 2 MOVE TO ANOTHER ROOM, NOTHING. DIDNT SAY, SORRY HOW CAN WE FIX THIS, NOTHING... I STILL GOT CHARGED FULL PRICE FOR MY 3 DAYS... I.SHOULDVE GOT SOMETHING OFF THAT BILL.... Breakfast was good... Great kitchen staff. $49 for valet is for the whole day. I checked in at 5 pm and checked out 8am.. Definitely not 72 hours... Again, charged full price but, THE VALET TEAM WAS THE MVP OF THE STAY.. GREAT CUSTOMER SERVICE.. OOOO ALMOST FORGOT, THEIR WAS A GIN BOTTLE IN THE BACK OF THE TOILET. THAT MEANS ITS WASNT CLEANED THOROUGHLY... IDK ABOUT STAYING THERE AGAIN BECAUSE I WASN'T EVEN ASKED ABOUT MY STAY OR ANYTHING.... ONLY GOOD THING IS LOCATION, VALET, KITCHEN STAFF... MAINTENANCE DID RESPOND FAST BUT NO FOLLOW UP

Great corner room facing the river.

Exceptional