Courtyard by Marriott Richmond Airport

Filthy, no pillowcases, messily made beds

Property is under going renovations but I stayed in one of updated rooms and it was very nice. I did not hear any construction noise during my stay. Once complete, I'm sure the property will be very nice. I plan to stay there again in the near future.

THIS HOTEL IS UNDER EXTREME CONSTRUCTION! Nothing told us before we checked in! When we checked in the lobby was dirty, noisy, plastic sheets blocked doors, pool was closed. Bar was open but was closing early. Our room was VERY small. We were a party of 3. Got one King bed and a sofa bed which wouldn't open until we called the front desk and she had to work to get it down. When it was down, it was so close to the wall and King Bed end that she had to scoot down to bottom of bed to get out of fold down sofa! There was not room for 3 persons with luggage etc. 0ur front door got stuck and front desk had to come back up to get it fixed. All in all, a horrible last night in Richmond! When I booked, I had read all about the hotel on the website and Expedia and NOTHING was mentioned about any renovations being done at this hotel! Thanks so much for refunding our money!

The rooms were not as clean as they have been in the past there was dog hair all in the carpet

Finished room was nice You were under construction. That went on till 6pm

Nothing It was ants in the room and all you could smell was marijuana

They did not return my deposit

The property is under construction and this information was not disclosed until we got to the property. The. Construction workers worked during the night at 11pm and later and we could hear them sawing and banging on the floor below us. They are renovating the second floor and we were on the third floor. The next morning we came down for breakfast and was told they ended it at 9am due to no one come down prior to 9am. The room was decent but the overall look of the hotel and parking lot was not ideal. Had I known the property was under construction I would not have stayed there. Unfortunately I booked 2 nights because I was in town for a family wedding.

My room smells so bad and

yes

We had a great time in the pool and the staff was awesome and really helpful.

Stayed there for morning flight. Easy to find and decent place to stay.

Staff Price while under construction should have been lower

The room was very clean. Newly renovated. Clean even while going through renovations.

Easily the worst, most run-down Courtyard I’ve ever stayed in. Stained furniture & carpets. Mold on ceiling. No warning that it was under renovation. Horrid.

Service Construction

The hotel and staff were great! The shuttle driver… not so much.

They are doing a much needed upgrade to the property. The rooms were very outdated and very visible signs of wear and tear throughout the rooms. Construction was being done on the second floor and could be heard within the rooms on the first floor. There was an indoor pool that was supposed to be heated but wasn’t. But the staff was nice. It was fine for an overnight stay, but would not have stayed there if my trip was any longer due to the construction and old rooms.

Under construction during my stay , so yeah. But it was nice. Staff was nice.

Great as always.