Staypineapple, An Elegant Hotel, Union Square

Cute little place for people traveling with pets. They really go above and beyond

Our overall stay was fantastic. It was my husband birthday and the front desk put a bottle of champagne in our room. The room was very clean. And the bed was so comfortable. I would definitely stay there again.

Everything! Location cleanliness and staff!

Over the door. Pretty place. I love the cookies and the water and coffee in the lobby. You don't get that at many hotels nowadays

The only downside was that the bar was closed during my visit. However, overall it was a very pleasant experience. I would definitely stay here again and would highly recommend this hotel to others.

The area around the hotel is terrible. Stay somewhere else.

The property was clean, convenient and unique. I didn’t enjoy how noisy it was on the street which meant it was noisy at night but the hotel cannot control that.

Pleasant

The staffs were really nice! They were able to accommodate me for my requests. Their lobby was also fancy. It was smaller than I could imagine but since it is dt probably it's all like this.

Great staff. Great location.

Double duvet was cool and new to us. Shower pressure and temperature is perfect. Staff was very helpful and responsive to requests. Issue after issue. First noticed the refrigerator was not working. Staff replaced quickly. Then shower wasn't draining. Again staff fixed next day, but caulk was used rather than grout so it cracked and washed away immediately. Still drained fine tho. However the exhaust fan also wasn't working and the slope was bad so the room also flooded after each shower. Didn't bother trying to get this fixed. The first night I couldn't sleep with the road noise. I'm used to this from NYC, but this was crazy loud. Turned out my bathroom window was open (probably for exhaust). This solved 50% of the issue, however the glass near my side of the bed was missing the outside pane and wasn't shut all the way either. I couldn't close these because it seems the building has shifted or the window was jammed at an angle. Dealt with this just by having the TV playing white noise all night Room is also quite small and the entry door is poorly sealed.

Didn’t have breakfast at the hotel but the location was excellent.

The area is central, easy transportation links. The hotel is clean. The lift did not have card entry meaning anyone could walk in (we saw someone try). The area though central has a homeless population and drug use, though no issue for me and my group it if I was a female traveling alone I would be weary of staying here. The snack provided by the hotel with coffees are great but limited variety.

The hotel is nice and modern and very clean the staff went above and beyond for my husband my only complaint is the rooms are tiny!! They’re very nice nonetheless but small! Everything else was amazing Small bedrooms.

Exceptional

The hotel has a unique character with a pineapple and husky theme❤️. Well connected by public transportation. The staff were very friendly and helpful. There were lots of homeless people around this street. It would have been even better if there had been more coffee provided in the room.

It is very neat old Hotel that has been updated, a touch of elegant! Parking is close, but expensive.

Our stay was awesome. i'm no longer a dog owner but I like how pets are welcomed at the hotel. I wish they could come up with a way for dogs not have to relieve themselves stands/planters immediately in front of the entrance doors to the hotel. There is a stench of urine that is horrid and the run off goes directly into the path of the entrance way. I think there are 4 planters/stands in front of the doorway and one can see they all get used by dogs.

Good

It was decorated elegant and fancy. They did not have a restaurant or coffee bar available.