Motel 6 San Francisco, CA – Civic Center

Rooms are extremely small, no AC in any rooms. Unfriendly cancellation policy and they do not stand by their words

Check-in is not until 4 -- endless when your flight lands at 6:30 am. They stored my luggage in the building next door, under construction. Despite having all day to get the room ready, the toilet was unflushed and a bit dirty, there was hair on a towel and in the tub, which was peeling -- enough that piece would get stuck in the drain while I was showering. Water pressure wasn't great, and I couldn't figure out how to work the shower, enough that I put on clothes and asked the manager to show me. Who stepped all over the clean bath mat I just put down with his dirty shoes. There were also some sort of flies in my room and a bug in the bathroom. The elevator is original -- possibly over 100 years old -- which is charming but difficult to use, as you have a heavy metal gate to close before the elevator door will shut. I had to get assistance with my luggage. The light for the 6th floor button in the elevator doesn't work, either. Pluses: there are a lot of TV channels and the TV is big, if that's your thing; the towels were fluffier than you might expect, and the bed was comfortable. However, the awful location and state of the room made me regret the booking, and they only gave me $60 for my complaints! Do not stay here.

Terrible neighborhood with terrible service

No parking and staff was not helpful

This place seems scary if your not used to being in the city and who knows, maybe it is. I'm not of that life. My brother and I had no issues the few days we were there though. It a very conveniently placed motel being close to a lot. The place was definitely aged and could use some upgrades, but seemed very clean. The beds were amazingly soft and comfortable for a motel. Probably the best part.

There were roaches in the room, smelled like cigarettes, dirty towels, dirty /stained blankets, dirty/ stained pillows. The pictures on Expedia don’t reflect how the motel actually looks.

Rough neighborhood i would say. Should have done my research. You get what you paid for. Its a run down property. AC doesn't work properly.

The property was clean

Very loud noise from junky people using fowl language

It’s was a cool room because it was a corner room. We couldn’t check-in at 3. We checked in 2 hours later because cleaning didn’t show up. It was dirty and hot and smelled like pot everywhere.

Not ideal given the area but amenities for our stay were limited. Staff was not very warm or attentive. Beds were comfortable and clean. Our toilet was not functioning properly and our shower water was initially brown when we tried having showers. Not a great property unless you need an immediate place to stay.

Leaving The bugs, hair in the shower, stained sheets, rude service, stench of bleach

No a safe area

The stay was nice and the location was very convenient

Nothing but zombies and gangs of men doing drugs near the entrance of the locked hotel door at 7:45 at night. No hotel staff to open the door. We rang the door bell and called the hotel for over 10 minutes and no one answered. Finally, a construction worker opened the door, followed a few minutes later by the hotel staff person. See complaint to Expedia for more into.

The staff was not accommodating at all; 2 of them weren’t friendly and felt like they were annoyed when you asked them something. The noise from the street was really loud even if the windows were closed. There was no airconditioning, only a heater. The lighting was really horrible. Plus the location is really sketchy. And the cherry on top? The fire alarm went off at 3am and we all had to vacate the building… only for it to be a false alarm. Some pros: Big screen TV (but the remote didn’t have batteries that I had to ask reception), and a great and really cheap Banh Mi place right beside it.

The TV volume didn't work there was no toilet paper the walls had holes they put me in a room where there's a machine or some bathroom outside and makes a lot of noise I try to move but then let me because there was no more rooms available which is BS this is the second time they are booked somewhere with you guys and I've gotten bad service can you please make this right and reimburse me with all my money not just $1.40 you guys reimburse me last time thank you.

The room was a lot smaller than it appears in the picture. As soon as you walk in the door, the bed is right there. No air conditioning, they had the ceiling fan on and all the windows open for a breeze. The elevator was old and stopped working after the hotel fire, which resulted in everyone having to walk down 6 flights of stairs in dog poop that was left by a traveler with a dog. Which we found out the property had about 6 travelers staying with dogs. The dog poop was still on the stairs the next morning after the hotel fire, the maids didn't want to clean it up. The rooms were not cleaned between the days staying. They did not provide enough towels and did not understand when we requested more. They do not have on site parking, you have to park down the street around the corner due to the street sweeper coming between 6 and 8am. This Motel 6 is more for people who are living on the property like a run down apartment.

Bad horrible do not get a room

If you want to get a taste of the slums then this is where you should stay. The carpets are dirty, the elevator is dirty with graffiti, one of the windows in our room would not stay open on its own so we had to prop it open with the ice bucket, the towel rods were missing from the wall in the bathroom, the bathtub in the room was peeling and old, there were many people who looked like drug addicts who seemed to live there.