Chicago Marriott Suites O'Hare

Arrived at the property and somehow they charged me twice for a room and when I let them know they did that they act like they couldn’t reverse the transaction and told me it would be off my account by check out. Here I am a week later and the transaction is still saying pending on my account. Worst staff I ever encountered in my life.

Very good breakfast and food service staff were all excellent. Check in people were all great except one young male who made strange and slightly offensive comments.

Hotel and staff are excellent. Extended parking a total ripoff. Parking is managed by a third party app. Beware. +$500 for a 3-week trip. Crazy.

the hotel room is really nice but the fridge inside the room was dirty and the overnight parking fee was expensive

The room was spacious and clean. I was there one night and everything was great. The bedroom was nice and the the bed comfortable. There was a pullout sleeper in the living area where i slept. The bed room had a doors so it gave separation while i was watching tv and i wasn't a bother to my friend while he slept in the room. Will book again

Everything was fine

G

We selected the hotel because of the pictures of the pool. Only to learn that the pull was. Remove 5 years ago

i like that they made sure we got everything we needed no free breakfast and 37$ parking a day

Nice area. No towels in the room, blood stains on the bed

Comfortable

I thought staff is great and kin to customer service. Everyday there is room service which is nice, however, if I had been changing as an example, having room service knock and after minimal time open door, I thought was not pleasant.

Exceptional

Upon arrival, everyone was pleasant and helpful. If anything, the only thing I would suggest is a Al carte offering for breakfast. I would’ve rather had a coffee and water versus laying $22 for the full buffet I didn’t need.

Exceptional

Fantastic hotel and room. I stayed a couple of nights on a business trip and had a very good experience. The staff in the lobby, breakfast area, and bar were all very attentive and friendly. Clean, comfortable room and a convenient location near O’Hare. Thanks.

Our family of 4 loved the suite! It was a good amount of room. The couch mattress that you pull out could’ve been better.

Everything.. The location is great. Love the outdoor decor. Smells great as soon as you enter the building! Friendly staff. Pool No pool. Other than that this place is exceptionally great!

N/A

Good place for family travel