Hyatt House Richmond / Short Pump

3-star hotel Excellent 11800 W Broad Street, Richmond, VA, 23233
Hyatt House Richmond / Short Pump
Hyatt House Richmond / Short PumpHyatt House Richmond / Short Pump
Check in 4:00 PM
Check out 12:00 PM

About Hyatt House Richmond / Short Pump

Located in Short Pump, Henrico, HYATT house Richmond West offers free Wi-Fi, a fitness center and full bar. University of Richmond is 9.8 mi away. Each modern studio features a flat-screen cable TV and a seating area. A full kitchen with a dishwasher and microwave is provided. The private bathroom includes a hairdryer and free toiletries. At HYATT house, 24-hour reception, a safety deposit box and free parking is available. Meeting rooms, dry cleaning and a self-serve laundry facility is also included. A business center with fax and copy services is available. Short Pump Town Center and Funny Bone Comedy Club is a short walk away.

Amenities

  • 24-hour front desk
  • Meeting space
  • Fitness center
  • On-site dining
  • Bar / lounge
  • Café / coffee shop
  • Business center
  • Express check-in / check-out
  • Dry cleaning
  • Self-service laundry
  • Full kitchen / kitchenette
  • In-room refrigerator
  • Spa / sauna
  • Family friendly
  • Wheelchair accessible
  • Smoke-free property
  • Air conditioning
  • Elevator
  • In-room safe

Reviews

4.4 / 5
Excellent 1005 reviews
  • Engine customer Jun 2026

    Excellent facilities and location.

  • Engine customer Jun 2026

    It was amazing everything was great but the tv remote didn't work

  • Engine customer Jun 2026

    The staff were very welcoming and friendly upon arrival. They assisted with an early check-in and provided information about the many activities and areas to visit. The room was extremely clean and well maintained! The housekeeping staff were very kind and helpful as well! Loved our stay here and will definitely return!

  • Engine customer Jun 2026

    Clean

  • Engine customer Jun 2026

    I booked two rooms through booking.com to arrive to the hotel for them to tell me that it was sold out I booked two rooms through booking.com to arrive to the hotel for them to tell me that it was sold out

  • Engine customer Jun 2026

    Very nice and clean room. Beds were a bit soft but overall good stay.

  • Engine customer Jun 2026

    HORRIBLE COFFEE AT BREAKFAST. HORRIBLE. WEAK LIGHT BROWN WATER DISGUISED AS COFFEE. PUT 1Tsp OF HALF AND HALF and turned the coffee pure white. TERRIBLE COFFEE IN ROOM AS WELL. NO BLACK OR CAFFEINATED TEA AT BREAKFAST JUST HERBAL. NO BLACK OR CAFFEINATED TEA IN ROOM AS WELL. I WAS TOLD THE HOTEL HAD COMPLETELY RUN OUT. REALLY???? Had to go to Starbucks and pay 8bucks. NOT ACCEPTABLE. ESPECIALLY FOR A HYATT. SHOUDA GONE TO MOTEL 6.

  • Engine customer Jun 2026

    The rooms were fresh and clean, staff was very helpful and the atmosphere was great!

  • Engine customer Jun 2026

    Great staff. Very helpful. Nice accommodations .

  • Engine customer Jun 2026

    Very clean and good customer service

  • Engine customer Jun 2026

    Awesome like always , one of my favorite places

  • Engine customer Jun 2026

    Great place to stay. Wonderful staff. Location amazing.

  • Engine customer Jun 2026

    perfect

  • Engine customer Jun 2026

    Hotel is always very clean and comfortable, a nice place to stay that requires no thought, I always lol forward to a nice stay

  • Engine customer Jun 2026

    Clean and quiet suite. Room has a cool design to it. Desk is a bit small.

  • Engine customer Jun 2026

    Easy check-in, nice, clean facility. Breakfast buffet was good with lots of options. Within walking distance to several nice restaurants.

  • Engine customer May 2026

    I consider it essential to enhance the variety of the breakfast offerings and to further expand the culinary options available throughout the day.

  • Engine customer May 2026

    The location , staff and everything was great. I have nothing to complain. Nothing.

  • Engine customer May 2026

    Nothing.

  • Engine customer May 2026

    Our room was clean and comfortable. The weekend we were here though, only one of two elevators was working. Friendly staff at check in.

Frequently asked questions about Hyatt House Richmond / Short Pump

Does Hyatt House Richmond / Short Pump have free Wi-Fi?
Yes, Hyatt House Richmond / Short Pump offers free Wi-Fi for all guests. Free wired internet is also available in select rooms.
Does Hyatt House Richmond / Short Pump offer parking?
Yes, Hyatt House Richmond / Short Pump offers free parking on-site.
Does Hyatt House Richmond / Short Pump have meeting spaces, conference centers, or conference rooms?
Yes. Hyatt House Richmond / Short Pump features meeting spaces and dedicated conference rooms, suitable for corporate meetings and group gatherings. Banquet and reception facilities are also available.
Does Hyatt House Richmond / Short Pump have a fitness center?
Yes, Hyatt House Richmond / Short Pump features an on-site fitness center for guests. Additional wellness amenities include spa.
Where is Hyatt House Richmond / Short Pump located, and how walkable is the area?
Hyatt House Richmond / Short Pump is located at 11800 W Broad Street, Richmond, VA 23233. With a Walk Score of 48, the area is rated Car-Dependent. A car or rideshare is recommended for most trips in this area.

House rules

Check in4:00 PM
Check out12:00 PM

Other hotels in Richmond