Residence Inn by Marriott Orlando Lake Buena Vista

Unfortunately, this property charges a high daily parking fee. However, beware of their third party (Towne Park) who enforces their parking fee non-compliance. Unfortunately, I agreed to the high daily parking fee when I checked-in, and I was also ticketed by Towne Park after I had checked out for non-parking fee compliance. The Front Desk staff has been less than helpful in resolving this issue to my complete satisfaction. They pass the buck and by putting it on you to resolve between Towne Park and your car rental company as the case maybe. As a result, I will not stay there again, and I will look for more friendly and free parking hotel properties.

The breakfast was amazing. Great selection la and spacious The parking situation. The fee was too much

The room experience overall was good, but the bed was not comfortable at all. The mattress was too hard and truly so uncomfortable. Definitely a new mattress is needed in room 121! 🫤 The daily breakfast was totally a highlight for me! It was very enjoyable, plenty of choices to choose from. The manager Amen I don't recall how to spell his name was very friendly, quick to clean a table when asked, and all about customer service with a smile. The breakfast area was constantly being restocked and kept clean. This breakfast experience was very convenient! The hotel is approximately 15 minutes away from Disney World, Universal Studios and Islands of Adventure. We have stayed here before but had forgotten about the parking fee which did take me by surprise since it was not mentioned as part of the details when booking the room. At least I seriously don't recall reading this hotel stay came with a parking fee. The stay was pleasant overall and quite at night. We were hardly in the room except for sleeping. The pool is nice, open big enough to entertain, but like I mentioned we were mostly at the theme parks 12-14 hours a day. We stayed 5 nights and housekeeping went in twice to tidy up. Grateful for housekeeping! Would recommend overall!

Regular para el precio.

About the amenities, the pool area is clean and comfortable. The breakfast is included, not plenty of foods but the basics are enough (Mickey Mouse waffles are the best). I will comeback.

Friendly staff, clean room and very good breakfast! 😍

Great place to stay with the family and friends

Sadly for it being “remodeled” it was not as expected. Elevators are dirty and floors are cracked in the elevators. The main elevator broke down. Rooms are not clean you can totally tell room service doesnt care on cleaning very well. Room we got was for 6 people but only had three big towels we had to go get more. First room service they only took dirty towels and only put three clean ones again even though you could tell there was more than 3 people staying. They didnt restock toilet paper or paper towels. So once again we had to go get more. Second room service was suppose to be “deep clean room service” they definitely didnt do a deep clean, toilet bathtub floors and sinks were not cleaned they once again didnt restock toilet paper or paper towels only left three big towels again. So we had to go get everything ourselfs once again. Ever since we arrived you could tell nothing was very well cleaned to begin with and after seeing the room service ourselfs it only prooved to us how un clean they are. The front desk people are nice and breakfast was also good the pool is ok but i dont think we will revisit sadly. Theres so many hotels around the area so its probably best to look elsewhere

Great property first time staying at this property would, definitely would stay again. Great property close to everything and Great breakfasts everything was pleasant.

We have only used this property since 2007. We never even look at another location. That will no longer be the case. Room wasn’t ready at check in time. Air would not go lower than 74 until the last day and was super loud. I talked to the front desk several times and was always told they would look at it. It was not looked at. I also don’t like that they charge so much for parking. They also no longer offer any incentive to those that continue to return.

We love the breakfest!

Good

I love this hotel❤️❤️❤️ Breakfast is very good❤️❤️ I miss this hotel

My only issue with the location was they charge you for parking when you are already paying for staying there 😡 The furniture wasn’t as comfortable as I would like in the living room. The pull out bed mattress wasn’t plush enough to not fell the fixtures underneath it. Using sheets onto of the leather coach to sleep on it that was was ineffective due to sliding of and needed to be slightly softer.

Magnifica propiedad para las familias. Limpia, buena atención y excelente desayuno. Habitación cómoda, cocina con todo lo necesario y piscina estupenda. Buena ubicación cerca de los parques. Personal muy amable.

Superb

Excellent

这个酒店体验感很好，人员也不错，我下次还会再来。

The mandatory parking charge has always been waived for me. This time it was not. I will never come back because I was not treated well, certainly not like a valued customer! However, it gets much worse. A family member received an outrageous fine for not paying for parking when they came to visit me. I advise anyone considering staying here to avoid this property at all costs. Go where your loyalty is appreciated and you are valued as a guest! I expect an apology from management, with reimbursement for my parking and that of my visitor, with the assurance this will never happen again. Please do not respond about your policies or to apologize. Your hotel standards are unacceptable and the way you made me feel is wholly inexcusable. Marriott Residence Inn - NEVER AGAIN!!!

Don’t look twice, just Book the rooms! Everything was nice, including the staff! Very sweet’ and the. Chuck E. Cheese arcade was a plus for my kiddos, they really enjoyed it!