Holiday Inn Express & Suites Orlando - Lake Buena Vista by IHG

The sheets were dirty. There were hair and crumbs when I initially pulled back the sheets. The paid parking was unnecessary.

Everything about the property we lived especially traveling with kids. The only thing was the AC it was not working to its full capacity. The room temp stayed ok just a bit warm at night.

The bedsheets had not been changed from the guest before us. When I pulled back the sheets, it was full of hair and crumbs. There were no towels in the bathroom. I really did not expect this from a Holiday Inn.

Enjoyed and will come back again.

And I am not able to get any help either from The Hotel or Expedia

Clean Free Breakfast New No on site restaurants No restaurants walking distance

Buena relación precio vs calidad

Exceptional

Great!!!

Location

Cleanliness NA

Very good

Todo y excelente personal Amable Estacionamiento muy alto Sin vigilance’s

Everything was great during our stay!

The only bad thing I have to say was it's not free parking. 26.00 per night. It doesn't say anything about paying for parking on the website. Otherwise, I would give it ⭐⭐⭐⭐⭐

Awesome breakfast the only issue was rooms atr cleaned every other day and trash and dirty towels, pile up quick

The staff are very friendly and helpful, and have answered all of our queries. The hotel provides decent facilities, however, the housekeeping isn’t great. They do not attend the room regularly and the cleaning isn’t of a high standard, meaning we had to purchase our own cleaning products to remove black mold from the bathroom and had to request fresh towels most days as they were taken from our room but never replaced. The breakfast was enjoyable, with some good variety but you do have to eat from plastic and paper cutlery/crockery and take-out cups. For us, this was disappointing in the way of the hotel being environmentally conscious and perhaps cheapens the experience somewhat, depending on your personal standards and preferences. The lifts aren’t great, breaking down a few times during our stay also! I don’t think we would return for another long stay, but a few days would be reasonable for the price.

Very good

Pleasant

Very clean, comfortable, and with very good, attentive staff; I would certainly come back.