Candlewood Suites Lake Mary by IHG

Room was absolutely filthy…(specifically room 321)... Do not walk barefoot, because when you get in the shower, you’ll see the black runoff and stranger’s hair stuck to the bottom of your feet due to the dirty sticky uncleaned carpet areas…. The highway noise from I-4 directly outside your window is nonstop….. if you plan on getting a good nights sleep, this is not the place….. The bathroom faucet was simply stuck in the sink hole for the faucet, it was not attached so you had to hang onto the faucet to operate the water control due to the lack of simple maintenance… The Wi-Fi was fair at best….. you get what you pay for!! So, Candlewood suites, it’s not necessary to tell me that you are sorry for my experience….. it’s obvious management is just running this place into the ground! Lesson learned (obviously)

I liked how clean the hotel was. When we arrived they were cleaning the carpets and it smelled very clean. What i didnt like was that my bed was extremely uncomfortable. Also there was a plate of food in the microwave left from previous guests. Otherwise i would say i enjoyed my stay and the staff were helpful.

For the price, this hotel is a great choice.

It was only for 1 night so it was ok.

Very nice staff enjoyed my stay

Good place for the money

This property needs new management and major renovations. Everything is old and not that clean. The ceiling was leaking water, the bathroom was dirty and disgusting, the bathroom door handles were broken, and the carpets were sticky. We could barely sleep because of the poor condition of the room.

I found multiple large bugs in my room including in a new towel that I reached for - the front office stated that the manager would get back to me and no one reached out. There was also a heavy musty/moldy smell in the cupboards with the dishes

Bathroom was dirty, ac temp would only recognize one setting, check in was weird since their whole reservation system was down.

Very confidently located

It was an awesome experience and stay. Highly recommended

Quiet. Pool was broke.

Not having to make a stop at a s-l-o-w drive thru before sitting in traffic would be a great !

Smelled like air freshener but got used to it.

All staff were very helpful with my Uber and phone and app questions.

The staff was super helpful and friendly. One of the friendlier staffs at that level of non mom and pop I've seen in awhile. My room was super clean the hallway could have used some work near the elevator but the room was amazing for the price. The kitchen setup was great. Location isn't bad there's a target publix and academy sport like 2 min away without having to get on a main road plus several places to eat. It's a little older propert but not to bad and the ac units seem newer and the furnature and fixtures don't seem to be too old

Everything you need for a clean and comfortable stay..Kitchen well stocked with utensils....nice grounds....nice pool..all day brewed coffee..Can't be beat for price.

Staff were great, easy check in and check out. The furniture was outdated and gross. Needs help bad

While it was nice to have a full kitchen and a clean and comfortable bed, the cabinets and/or the carpet had a strong smell that is in my clothes after getting back home (musty, woody?? I don’t know). The bathroom really needed updating, the shower and tub faucet leaked, there were some areas lacking grout or caulk that had turned black. It was ok considering the price.

The place was fine and the staff was great BUT the room was very damp and humid.