Comfort Suites Oakbrook Terrace near Oakbrook Center

I booked for a room and to pay at the property. They called me and said that they needed a payment right then and there and when I booked for the room no where I read so that it was a certain time I had to pay for the room

Great Stay

Great

We inly stayed one night! Breakfast was great. What happened to the front dest telling you which end of the hotel the room is, what time breakfast starts and ends, or anything about the pool that we didn't realize existed before getting in the elevator.

Exceptional

Nice, clean and quiet place to stay.

Exceptional

There were multiple bugs and spiders and caterpillars that entered our room on our stay. All of the amenities at the place was closed which we were told all were active online.

Comfortable and relatively clean. But carpet in rooms and hallways is dirty and the place is dated.

Everything was amazing 10/10.

Exceptional

The rooms were great and breakfast was very standard. What I didn’t appreciate however, was the fact we couldn’t extend our stay as they had already booked our room before we checked out causing us to change locations.

If I could rate less than terrible I would. They say they were wheelchair accessible, couldn't even get to the front door. Never again

The breakfast was great. Hotel was clean although the lobby stayed very warm. Fitness room was ok. Pool was being worked on so I couldn't swim. Same with the bar area

The staff was very helpful. The maintenance guy assisted with the hairdryer right away and everyone was friendly.

Everything

The room was very clean. Staff was helpful with directions and was very courteous. Breakfast was basic but hot. Had no problem parking. Nextdoor restaurant was great. Gave a 10% discount for staying at the hotel.

I noticed a ton of bad reviews on the staff and cleaning of the building but to my surprise it was nothing like it. My room was clean and I had good service. The staff was not rude and the breakfast was decent. Yes the hotel is outdated but it was a good hotel for the price and it was exactly what i needed and more. I took a chance on the hotel and it didn’t disappoint. Whenever im back in town i will be back.

It was a wonderful stay. Room was spacious but outdated, breakfast was good parking was accessible and the staff were extremely helpful.

Overall clean rooms, staff were super friendly! Breakfast is a big hit especially if you have kids ! Parking is kind of hard especially late at night but otherwise a pretty pleasant experience! I would stay here again.