Moxy NYC Downtown

Great stay at the Moxy Downtown! The daily bar credit was a nice perk, the location was perfect for all my events, and the indoor basketball court during the NBA Finals was epic. Would definitely stay here again. ⭐⭐⭐⭐⭐

A perfect place to stay for work.

Perfect location, staff was super friendly, loved the view from my room, my room was Perfect. No complaints. Definitely returning here

The games on main floor were a pleasant surprise and room layout was spectacular.

Good

Exceptional

The room was clean and well maintained. The location is great, and the soundproofing was good. Overall, I had a pleasant stay. The water in the sink does not drain properly and stays in the basin. The toilet flush button is broken, and the water often keeps running after flushing. I stayed in room 710.

But when entering the room it had a strong strange smell, maybe the cleaning chemicals, which did not feel good. Opened the window and it got better of course, but then it's noisy out there.

The wooden floors and how helpful the staff were. Loved there was a phone in the hallway so you don’t have to go all the way down to reception to reach out. The food & drinks voucher was a good bonus. They should be more careful with the tidiness in the daily cleaning from housekeeping. On the first day, I saw my underbed was dirty and the cleaner continued making the bed, it was only until I asked her to change it that she did.

Passable

Good

Exceptional

Location, bed, view. Outdated facility needing renovation. Dirty (except bed). Value for money.

The rooms are tiny even for New York City and have no suitable chair or seating area - an uncomfortable metal hanging chair or a folding stool that can't actually be positioned at the folding desk as a workstation, so you have to sit on the bed to work. Also no closet (just hangers on pegs) and no drawers for storage (so I basically lived out of my suitcase). My room had a bad cigarette smoke smell for the first 48 hours, but when a maintenance person came to check it out, he took two steps in and said it smelled fine. There was also water seeping up through the floor and mold/mildew in the room corners and shower, which had poor water pressure. The amenities fee of $30/day is a ridiculous profit generator (with high food/drink prices to match) and is not, as the check-in agent said, "required at all New York City hotels now". They did grant me a one-hour extension on check-out. The Moxy vibe is trying to be young and trendy, but it felt fake here and there are far better hotels in the area for this high price. I would not stay again.

It's a nice place to stay--fun and funky. Rooms are pretty tight on space but well-designed overall. We would stay again but your check in folks could be a little friendlier/warmer. Bar is very lively and the central place to gather. Very fun that there is a basketball court and foosball.

Comfy bed Bathroom towels unclean and asked for more than never arrived. Got locked out of my room and instead of sending someone to help me made me go up and down to the lobby 3 times. No apology for the inconvenience either

Moxy NYC Downtown exceeded our expectations, the location was great, the staff was friendly and they have a bar where a DJ was playing one night and it was honestly amazing. Very chill vibes, I would totally recommend. The room is not huge but I guess it's the same with every New york hotel - but it was always clean and it had everything. The room could be bigger but it was okay for us.

Clean rooms, nice staff, nice bar

Great stay!!!

Conveniet location, good breakfast, excellent customer service Inconvenient elevators