The Westin San Francisco Airport

It was nice and contemporary. The downside was that there was a party happening in the pool area (food included), that crowded seating areas and with big kids hanging in the hot tub which was not expected at hotel, let alone Westin! Bathroom item just 1 little body lotion. And the biggest inconvenience is parking. Went around 15 mins just to find parking which we have never experienced at a hotel we paid to stay in. We won’t be returning due to this.

Clean room with a great view.

Very comfortable hotel with helpful and friendly staff and a good gym. Restaurant is also very good. Close to airport with a very efficient shttlr

Very friendly staff. Inviting when I walked into the lobby. I wish I had more time to enjoy the dining room and amenities.

Nice property but older. However, consistent with Westin excellence. Did not do daily room cleaning. We asked for it to be done twice, and it was done neither time. Disappointing. Despite this, staff were generally helpful and friendly, especially the housekeeping staff. Wonder if our messages to front desk about room cleaning never got to them

Very nice location. Loved my room with the bay view. But disappointed with the bathroom because it was not very clean and also no soap in the dispenser for the body wash and someone was supposed to bring it to my room but unfortunately no one came by . Also the iron in the room was very old and not working. Paying 50$ for parking is ridiculous in my opinion. Also they offered 2 complementary glasses of wine when we don’t drink alcohol and plus I had my 11 year old daughter with me and upon asking the person who checked us in if we could get something instead she just apologized and said there’s nothing she can do.

I was only there five hours. It was a convenient hotel to the airport and an easy Uber. Can’t really rate it well because I went straight to the room in five hours later I left.

We love staying at the Westin SFO after returning from long international trips. We live several hours from SFO, so after 15-30 hours of flying/layover time, we're not ready to make the long drive home. The Westin SFO has the amazing Heavenly Bed and we wake refreshed. The Starbucks in the lobby lets us grab a coffee for the long drive home.

I was really happy with this property. It is clean and modern, with excellent amenities. The location is very convenient for connections with SFO. The shuttle bus service is easy to use, with regular services. All the staff were lovely. I would definitely stay here again.

To much noise at night and day like they were working on something do get the ones next to the elevator it sounded like they were up and down all night

Location Furnishings are out dated.

GPS had us enter by Aloft hotel and it took forever to navigate the parking lot to get to the hotel. There should be signage. Rooms are clean but completely dated and need to be updated.

A nice comfortable and clean hotel near airport. The pool is also fantastic. The pool water temperature was perfect and there's also a jacuzzi. A nice bonus after a long day. The food at Grill and Vine was excellent esp the korean bbq sliders.

I asked a staff membe for recommendations for a restaurant, and she seemed unaware that only a block away on El Camino Real there were over a dozen. I found them on my own.

Clean and the restaurants food there was healthy and delicious.

Linda in the Grill & Vine was super friendly and helpful We arrived late and after checking in we ended up changing rooms as we had a few issues and James did help us out even though it was nearing midnight. However, the room we were given although the next class up , the cleaning staff must have miss understood their job description... the room was anything but clean, toe nails on the carpet, ketchup on the woodwork above the curtains, and the grubbiness of most of the touch points yuk As it was so late after moving from our previous room we seriously couldn't be bothered to do it again, bearing in mind we'd been travelling for many hours... We stayed put, slept a few hours and left. Glenn on Reception was again very helpful and he said he would take this up with the cleaning team. I only hope they can improve the cleaning, as we have stayed in numerous Westin Hotels and loved them all. Maybe this was a 1 off 🤔

The restaurant inside was open until 11pm and our server was very nice. Breakfast NOT included! Even though on booking.com it had stated so, apparently is it offered for an additional cost of $38 per person, not inclusive of the room stay. Also $48 additional for parking overnight, pretty absurd…. The inconvenience of also not having a microwave in the room, even motel 6’s offer that simply luxury. For as “fancy” and costly as this place was, it wasn’t very inclusive with amenities.

Easy and practical

The lobby restaurant is very tasty and great for an early dinner on a night when you have an early flight the next morning. Shuttle runs every 20 minutes - super convenient.

Pool and exercise room were great. Difficulties with parking but staff was very helpful in resolving issues