Extended Stay America Suites Dallas Las Colinas Green Park D

The room was big but out dated

Room nor clean properly no blankets for sofa

The people outside was very weird. They had broke down cars in the parking lot and to get in your room late at night. You have to pick up a phone and wait for over 30 minutes for someone to answer.

Facility is hot no ac is on only in rooms microwave didn't work in the room ask to replace and no replacement was made breakfast it runs out quick and employees do not put more its like first come first serve housekeeping was great ?

To start front desk assistant wasn't present for when we got there, the hotel looks like is being used for section 8 tenants, furniture had cracks all over the seat, cabinets are old, shower plumbing rusted, etc.

When booking I reserved a couple months ago a king with sofa bed. Didn’t get it. Even showed them the booking.Said free pets and they charged $50 and I still paid for the bigger room. Had 1 towel and they said they would bring them rest to us and never did. All the amenities you couldn’t use. The building I was in was being painted and was a mess. The smell was horrible in the hallways. I will never come back.

There is no airport shuttle. I called and asked and they hung up. I got an upgraded room for it. They rooms are definitely in need of dire refurbishment. Bathtub has rusty water dripping from the ceiling in it so it was brown.

Parking was easy and access to hwy was great It reek of marijuana

That the manager couldn't find my reservation and wasn't willing to help accommodate in any way.

Be aware that they add on a $50 fee when you check in.

Helpful friendly staff. I checked in early, and the clerk waived my $25 check in fee. The place was under renovation - it looked closed when I first arrived due to construction and painting. Very old, and worn. The floor in my room was very curvy. The workout room was packed full of supplies and was unusable. The complimentary breakfast was pre-packaged muffins, and granola bars with coffee. Nothing else.

It’s good enough. Totally fine for a work trip but not a vacation. The rooms were cleaned but not maintained very well. It seemed like the housekeepers did the best they could but unless maintenance either gets around to or gets the green light to make small repairs, it’s always only going to be “OK.”

Online description says they have shuttle transportation to airport but when asked I was told that it says it online but they actually don’t. Had to pay extra $100 to park my car at the airport.

Very old Beatfast

Check in wasn’t to bad. I got stuck in the second building. The 1st door is broken so u couldn’t enter through it. The second door was also broken but it didn’t lock. The whole building smelled of drugs. In our room cabinet doors were hanging the shower was filthy. The hotel isn’t built great. You can hear everyone walking above you. The second building has no ice machine no vending machine which is crazy for a hotel. Hotel staff came knocking on the door at 9am asking when we leaving because they was running out of room for new people to check in when checkout wasn’t till 11. I’ve stayed in crappy hotels but this definitely ranks as one of the worst experiences. I would expect these complaints from a motel 6 or super 8 but not one that’s supposed to have such a good rating. If you don’t have kids and love to smoke drugs you would definitely love it here though. Btw the breakfast ain’t crap either it’s grab and go breakfast. It cost around $100 a night when in all reality it should never cost more than $50. All this one was missing was the bed bugs

Nothing it’s nasty , smelled like weed and cigarettes Nothing

Had some concerns with overpriced accommodation at other hotels but non serviced here. The front desk staff were polite and helpful as I had a few personal issues which I needed there trust to make work safer for myself and the ones accompanying me during my stay. I’m satisfied with the experience, value, and staff performance overall. Definitely look to return for future stays. I didn’t like the fluctuating costs during my trip.

Expedia really should do something about this place, or at minumum should not be listing it. It's turned into a long stay residence for well seems like vagrants. It smells, it's dirty. Just stay away

Stink, smell, no amenities, washroom issues, staff, reservation. Aside from that it was just bad. Would not recommend to stay here

The shower was never HOT & always warm ( so showering was not good ) Bath/basin Soap was waxy & not soapy & not good for hand washing