Sleep Inn Indianapolis East

Not up to expectations. Property and surrounding area is unkept. Trash found laying around. Pool area very run down with peeling paint and flat oversized rafts left in the pool. No vent in the bathroom making it difficult to get ready after a shower. Breakfast options were minimal.

Exterior looks like work needed but room was very clean . Free breakfast was seemed sparse, no fruit, muffins dry even at 6:30am. Cost very low so was good stay for one night. Easy to find off highway.

We needed a place to stay while coming home from Wisconsin. Nice hotel.

Staff was very courteous and accommodating. That really made up for any discrepancy.

Check in was ok, although check in person was on her personal phone in speaker mode and continued to talk to that person while I was being checked in. room was in good shape when we arrived with the tissue box having very few tissues left and when they were empty no refill was found. Major problem next morning while attempting to take shower, water flow would not change from tub to shower fully. only a small amount of water went to shower and after a couple minutes completely stopped to the shower. Fast forward to checkout when I told the person at checkout desk, no offer to refund a portion of my fee. I will never stay there again.

My child took his shower first in the morning and he didn't have hot water. I went to take my shower and the water stopped completely. I had to rinse my hair out in the sink. The elevator was not working either, we were on the 4th floor. I've stayed at this property several times and would normally recommend it to anyone. This stay was definitely sub par.

The bathroom was dirty, toilet wasn't clean looked like someone had recentlyused it, toilet wouldn't flush, no hot water in the morning or at night, linen looked questionable.

Property was messy and pool was closed

Lights

Satisfactory

We went up to the rooms three times and the key didn't work. On the fourth try, someone came up with me and I was finally able to get into the room. There's a bad smell in the hallways (dampness). The room itself was fine.I didn't like the hallways.

There was a domestic incident where a woman was dragged by a car and was bleeding in the hallway. A few hours later at 11pm the police banged on our door and search our room for a missing child. My 9 year old was absolutely terrified and wanted to leave because she felt so unsafe and not only was the hotel staff rude, they refused to alllow us to check out early and receive a refund. I wanted to cancel the following night and find something safer and they refused and told me I was being ridiculous.

A/C unit was very loud which made it difficult to sleep

The pool water was extremely cold. That was one of the reason I booked there. We couldn't even go swimming the water was so cold

At first day, no hot water. Room was dirty and dusty. Saw the Room where they put their kitchen food and supplies, horrible and disgusting. Left over and old food everywhere.. location I terrible, no restaurants nearby, just near a highway. Never again. And we stayed for six nights. No cleaners in sight!

Clean room, no answer at front desk and no one available when I reached, breakfast was okay. Didn't use laundry room

The pool heater was broken so the water was ice cold. The tv was slow and half the channels did not work

Do not go with kids. No amenities and the pool is in very bad shape. Water is super cold and accessories corroded. They should not advertise it in the pictures. It is practically unusable

The property is an older property, but the stay was good for the price. The staff is always very friendly and helpful. Will stay again.

Pool was ice cold. Was told the heater was broken. Our microwave in the room malfunctioned. It kept running with the door open so we unplugged for safety. Beds were decently comfortable. Had a quiet stay on 2nd of 4 floors.