Marriott Marquis Houston

where do I even start. beautiful property amazing pool. perfect location for a astros game and all around fun. the bar was nice. the staff was very helpful and pointed us in all the right directions. highly recommend

The staff was very helpful and nice, the room was very clean.

Great staff!

The rooftop Lazy River, pool are the signatures of this Hotel. It is an asset for people traveling with kids. Location is great, close to Metro Stations, and other amenities, right in the heart of the downtown. Multiple choices of Restaurants covering variety of tastes, and food/kitchen choices. Screens available to follow the sports, Biggios has very large screens. The staff was very helpful, polite, and informative. The lobby is massive, specious, and comfortable. The Starbucks in the lobby is very good to have, but closure ti e of 5 to 530 PM makes one to wish it was available for longer. Will return for sure. I recommend it for families with children. Thank you to the staff for their work!

The problem is that they are grossly understaffed- and it typically takes over an hour to check in with LONG lines. This is a major area of improvement that needs to happen immediately. Hire more staff, add self - check in kiosks, and streamline the check in process and make it way more efficient.

The room was nice and clean. So was the M Club, it was well maintained. However maybe more attention to the pool. As I was floating in the lazy river, I encountered trash inside the pool (paper and plastic bag). Also something on the bottom of the pool was sharp and cut my toe so maybe checking the vents out would be helpful. Some of the floats were molded over and old looking, so maybe get rid of them. Otherwise it was great and I enjoyed it especially being able to watch the World Cup games by the pool side.

Great Pool área Food in terracería very good Breakfast doesnt change menú (same óptions every day) not a big deal

Thankfully, Anisa stepped in and completely turned the experience around. She took ownership of the issue, escalated it to upper management, and made sure everything was handled properly. What truly stood out was her exceptional customer service, even after the matter was “resolved”, she went above and beyond by sending complimentary goodies and a bottle of wine to our room. Anisa’s professionalism, attentiveness, and genuine care made all the difference. While the booking issues were disappointing, her dedication to making things right is the reason I would consider staying here again. Thank you, Anisa, for providing outstanding hospitality and reminding us what great customer service looks like.

Hotel staff, beautiful rooms, amazing pool and great restaurants Loved everything

Superb

Superb

The downside was having to go from 28th floor to the lobby to use the microwave oven. One on each floor could make a whole lot of difference. Above all, we had an excellent time in this hotel.

The restaurants and bars on the property were fantastic, with great food, drinks, and atmosphere. The highlight of the trip was definitely the Texas-shaped lazy river and pool area. It was such a unique experience and made us feel like we were truly on vacation. The pool service was outstanding as well—attentive, friendly, and quick to help with anything we needed. Overall, this hotel exceeded our expectations, and we can’t wait to return for another staycation!

It was fantastic

Everything was great! Top notch lazy river

Location Very noisy. Hotel should have quite hours. There was a whole party in a few rooms down. Hotel staff were in the hallway, but didn’t stop them. 2:30-3am very loud woke my kids up several times

Didn’t have breakfast. Did eat in Bigios restaurant. Had the Queso Fries and chicken. Bit down on a piece of hard plastic while eating those. Looked like the plastic that holds chickens legs together. Showed that plastic piece to the waiter. He said he would show the kitchen. Self Parking was shown to be Fifty dollars on Marriott paperwork. Was charged Eighty Four dollars to depart the garge for less than twenty four hours. Room and view were very nice.

Only negative to staying there was the cost.

Definitely staying here again

Ver nice hotel