Home2 Suites by Hilton Houston Downtown Convention Center

Bathroom had no shower gel for 2 days.

The breakfast and dinner at hotel surprised us. Pizza & salads were so fresh!! Pancakes were fun, shaped like ⚽ for world cup. Intentional design, plus name brand standards. There is a mural, visible from valet lot 😍. My favorite was the custom shelves by the ice machines plus bottle filler faucets. That's a designed experience. 👍 Would recommend.

It was a very nice room, was glad to pick our own floor. The option to buys snacks or food was great. The restaurant could have had more food options nothing major.

Rooms were super spacious and clean, the breakfast was really good as well

Clean Nothing

Superb

Pleasant

Modern looks, clean, breakfast included, nice size room, pool The shower. The water got on the floor because the curtain was too short - not all the way to the floor-

Everything was amazing

Good

This will be my 7th revision of my review. I have changed it multiple times per your rules and every time you send it back stating it needs to be revised but only shows the original review and non of the revisions. Too many games being played towards customers.

Our bathroom had a nasty (maybe mouse nest) smell that would waft in occasionally. Our next door neighbors were yelling and screaming, laughing, pounding, running in their room and the hallway from 1:00 AM til 3:00 AM. We called the front desk twice with no answer. The next morning, my husband asked that if our neighbors were staying another night, can we or they be moved. They said no and said we could always call the front desk if neighbors are being loud. He told her that we tried twice with no answer. She had no response for that. That was the end of it. Thankfully, the neighbors were a little better the next night. Other than these issues, things were as expected.

Exceptional

Exceptional

Very good

Everything was perfect

Very good

Great location, friendly front desk (mostly) I wasn’t thrilled about the mandatory valet. Advance notice would have been nice. I had a really long wait at the bar, I ended up leaving. The lady was swamped but at least acknowledge my presence. I stood there for over five minutes and she didn’t even say I’ll be with you or anything. It was rude. Also there was hair in our shower.

Ac wasn’t working

Check in procedure was very easy and staff was very friendly.