The Seagull

The breakfast didn’t have any meat

All was easy and comfortable

wort experience with staff, they charged more $20 at check in and more $20 if you need to park, its important to mentioned it before we make the reservation, not after with no option to cancel without loose money.

Bed and sheets very comfortable. Great location Staff is so rude, that is beyond belief. Stay away from them place if you want to be treated with the minimum of respect.

Close to the beach Very outdated

Nothing.... Terrible communication on the reception like every time, This receptionist needs to be fired, bat the more bad in my life maybe first time in the history next to the double beds to not has socket to plug your phone for charging...

Saturday morning around 10:00 a.m. I went to the front desk to check out and check in. The lady at the front desk was so nasty. She quickly charged me an early check in fee when I wasn't checking out of the room and they didn't have to clean it at all.

There was nothing I didn't like

Location The room was very bad

The customer service at the office. No parking, no good service.

The environment The bed

Booking was a breeze, I went through Priceline and had no issues. The room was comfortable and the pools were fun! Staff were nice & very helpful. Nothing.

I liked that I was able to get my room changed once it was noted I had a room that was infested with termites. The room cleaning was not up to par. The room decor was on the 2 star appearance. My first room had missing knobs, no ironing board, termites infestation, key hole was broken so you can look through the hole, they had termite powder all around the room. The furniture was vey very very unacceptable and was the quality of a cheap hourly motel.

Top floor , floor sandy

The only good thing I can say is the bedding was clean. We had to pay for two nights parking but when we came back later in the evening all of the parking marked for the hotel were full with cars that did not have parking permits in their windows. We had to park very far away and got a parking ticket on top of my husband being disabled and barely made it back.I'm guessing they were all at the huge party at the pool which had a sign that it closed at 9. However, the VERY loud music and yelling went on way later than 9. In the morning we were going to chance taking a shower in the repainted bathtub (paint was chipped) but there was absolutely no hot water. Breakfast was two blocks away and was disgusting toasters were filthy and one didn't even work. It was the worst experience I have had at any hotel. The owners have some nerve charging the rates they do and now on top of it I have to pay a parking ticket.

Beautiful property Enjoyed everything

I haven’t received my deposit back yet nor from booking.com

Not the property itself. Being close to the Beach & Broadwalk of Hollywood Beach. A 2 hr wait in the hot sun to check-in Their check-in system needs a complete overhaul. In the future I would not book with any Hollywood Hotels property. Site said 5 pools but none at our property. Also continental breakfast but not at our hotel. It was 3 blocks away at another that they owned. Completely misinformed by the booking. I did not share this information upon check out with the worry of not receiving my $100.00 deposit returned. I checked out with the room cleaner than when I checked in. Dirty floors,clogged sink,A outlet up on the wall by the mirror, flashing bathroom light. No bedside tables ,no lamps only ceiling lights. 100% completely dissatisfied. Charlotte Tatreau [email protected]

Wasn't seagull we stayed at neptune

Close to the beach!!! Room was very old and outdated, but it was clean 20? units all checking in at the same site, a real …… show! Our room only had a bath mat, face cloth and an envelope asking for a tip. No bath towels, no drinking glasses, no dishes for kitchen. Yes these were supplied when asked, but why did we have to ask? Door lock looked like someone had kick it in, light shone in thru the cracks, didn’t feel safe. Couldn’t open safe so just carried passports, etc with me all day. Yeah we could have asked front desk to open it but we had had enough of the place by then. Having to pay cash deposit for pool towels, why couldn’t I put deposit on my room. Overpriced for what you get!!! VERY DISAPPOINTING