Hyatt Place Dallas/Grapevine

ROOM VERY CLEAN AND STAFF WAS VERY KIND AND HELPFUL. I WILL STAY THERE AGAIN

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Located close to Grapevine Mills Mall & restaurants. Rooms could use a fresh coat of paint & some updates.

We enjoyed our stay at the property. It was well maintained and the staff was very friendly and helpful. We enjoyed the convenient and free breakfast. This location was walking distance to restaurants and a full Mall. We also had easy access to freeways for our daily sightseeing.

Very disappointed for being a Hyatt! I expect way better service and room cleanliness. Had to change room 3 times due to refrigerator not working, broken door handles, rotten wood in the rooms and peeling of pain. The breakfast area had water dripping near food.

Punctual shuttle

Nothing Beds were small,bathroom was small, room felt humid, A/C was loud, needs to be updated. I regretted paying $200 for that hotel

It was nice friendly fast service at front desk. Place was clean and comfortable to stay at and close to mall most importantly.

This hotel was great. It was a really good location close to the gaylord property. Also, close to the mall and plenty of food options. I really liked the little lake that's close by, great place to take a walk. The gym was run down a bit and some of the equipment needs to be revamped but overall, it was great.

Second year I came here on family vacation and it was a great time both times. No complaints.

Close to many attractions.

Do NOT stay in room 125. Directly across from both the ice machine and the door to the stairwell and right next to an entrance/exit door. I imagine this is what it’s like to live in a frat house or possibly a war zone because the noise goes on ALL NIGHT LONG.

Everyone helpful. Room was great. Minimal breakfast supply and seating. Coffee was excellent.

The property was very nice and staff were accommodating.

A/C in room was not efficient. Closet was very small. Staff was not very friendly. Beds were very comfortable. Good location.

Bathroom was small and a weird setup. The water pressure was horrible. The sitting area was delightful. The breakfast was boring and the same every day. Need to switch it up.

Exceptional

The location is great for the Grapevine area, very close to the Mall and across the street from the DFW Hilton Conference Center. My room was very clean and spacious. However, I found the staff to be indifferent. For example, I'd frequently see them in the hallways and they'd rarely return "hello" or smile. The property itself is aging and could use a remodel. But overall it's a fine stay for Grapevine.

Breakfast not a lit to select from. No waffles

Room & cleanliness of the facility staff were great. Breakfast not a lit to select from. No waffles