Hotel Indigo Frisco by IHG

The stay was just ok for me. The room they had me in was like everything stayed damp. Sheets, pillows, things in my bag. That was uncomfortable for me. My husband enjoyed it, because of the pool area. He didn't like the coffee though. The $100.00 hold definitely did not make things easy for me either. That's gonna take at least 2 months to get back. You should alert people about this because, I had no idea. So you're doing good to get a 4, it should've been lower.

The property was clean and the staff was very nice. We enjoyed our stay. Plenty of TV screens in the lobby to watch the sports activities.

Very clean. The on-site restaurant was great.

The room was spacious, clean and modern. The staff was extremely friendly and nice. Would definitely stay again when the in town.

We enjoyed the pool and the friendliness of the staff and the cleanliness and beautiful room. We were there on a Sunday so unfortunately, we weren’t able to get food, but it was still a wonderful trip and we enjoyed our stay.

Good

Very good

The property was well-maintained and the rooms were clean. Breakfast and dinner here were superb. Staff was friendly and helpful. A stay here is highly recommended!

We really enjoyed our stay. Quiet, clean, good beds and friendly staff!

Everything Everything was good

The toilet tissue and facial tissue is too thin...seems cheap. The Parks coffee is too bitter. Please stay with Gold Mountain Otherwise, all is well. I will stay there again

Very cool bar with a great bartender and happy hour.

Clean & comfortable. Especially liked the Keurig K-cup coffee maker. Plenty of parking, and great staff. Lobby Bar was great. One of the best Espresso Martini's ever.

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Completely insensitive and dismissive front desk person accommodating a reservation error. Unwilling to help or work with me. I guess business is so good you don't care about making guests happy. Won't be going there again. There are plenty of other hotels in Frisco/Plano Tx.

Parking was excellent. Hotel and room accommodations were great. Housekeeping was wonderful and customer service. Great service at the restaurant. Only negative is that the hotel should provide free coffee and water.

The hotel is so much better than I expected. My husband and I stayed here with our baby. The place is clean and well-maintained. The staff are very helpful and friendly.

The staff showed a high level of friendliness. Sara and Jules at the parlor provided excellent service; they were engaging and courteous. The hotel needs some maintenance, especially the paint on the room walls. The entrance door to our room was chipped, and the carpet in the hallway leading to room 410 requires urgent repair. Additionally, the caulking in the bathroom and shower needs to be refreshed. The mattress was too firm for my comfort, although the pillows were excellent. During our six-night stay, we purchased breakfast for two. It is important to note the 22% gratuity added to breakfast charges, which is acceptable. I also gave an extra tip, which was appropriate, but sometimes the items requested at breakfast were incorrect. However, once the mistake was pointed out, they corrected it if possible. I would give this Hotel 3 Stars

Nice Great service

Na