AC Hotel by Marriott Los Angeles South Bay

Excellent every time will continue to be a faithful customer thanks overly pleased

Very nice and decent hotel. Smells amazing and the staff is welcoming. Only negative is they mentioned a pool on their website only to go there and find out the pool is actually at the hotel next door where they kinda don’t min you swimming there. A bit of a bummer as my wife and I wanted to decompress a little bit.

Great hotel and always maintained well.

The King bed room type we booked was unavailable when we arrived. The front desk staff gave us a coupon for two complimentary drinks at the bar, but when we went to redeem them the waitress said she wasn’t sure she could honor it because the coupon was for two drinks, not one (we were a party of two) so she had to check with the beverage director. We did get the two drinks, but it was an inhospitable encounter. We stayed four nights and despite lighting the “clean our room button” every day, housekeeping only cleaned our room once.

Exceptional

Clean room

The hotel is clean and everyone was polite and helpful.

Always my go to place

Very peaceful, clean, excellent service.

Liked the Modern decor

Everything was fantastic.

The hotel was clean and close to the freeway. I would stay here again.

Excellent property! Very clean and modern. Beds were very comfortable.

The rooms and hallways had a strong unpleasant odor of urine & sweat and I had to switch rooms multiple times. I booked this hotel specifically for the pool shown on Expedia, only to find out it’s located at a different hotel and does not match the photos advertised. The food was also disappointing. The poke was not as expected (small bite sized chips verses a bowl), and when I politely requested a refund, the manager was dismissive and unprofessional even rolling her eyes. My replacement meal was dry and missing items listed on the menu as if the kitchen was upset at me after returning the first dish. One staff member was kind and helpful, but overall the experience was disappointing. I chose this hotel for the atmosphere and amenities, but unfortunately it did not live up to expectations. To top it off- I pre-booked the airport shuttle the day before and learned at checkout that they didn’t even make a reservation so they had to scramble to reserve a shuttle within 5 minutes of my departure time.

Clean and the staff are friendly.

AC Hotel was clean and the staff was extremely polite. The self parking was not bad at all. The room was clean and comfortable. A little on the small side but very nice. Location was great for airport, beach and activities in the vicinity. The only thing that I did not like was that someone was smoking in their room and the hotel evacuated all guests at 7am. I was not able to get sleep after standing outside for 15 minutes before being cleared to go back in. Other than that crummy incident all else was fine.

Pleasant

Staff was excellent. Dog run area pretty non-existent-dirt beside sidewalk smelling of urine.

The valet staff were extremely kind, welcoming, and social, which definitely stood out. The front desk staff varied — some were personable while others were more straight to business. Unfortunately, the bartender wasn’t very personable and would often disappear for stretches of time. The biggest downside for me was the location, although that’s partially on me for not doing more research beforehand. There are restaurants nearby, but if you’re looking for a hotel close to tourist attractions and things to do, this probably isn’t the place for you. It’s more of a convenient spot to sleep, handle what you need to do, and get back to the airport, which is only about 2 miles away.

Breakfast is pretty awful